Participating Frequently

Answered

Glitch in Photoshop 21.0.3 release. Oversaturation

Forum|Forum|6 years ago
February 15, 2020
3 replies
1951 views

My workflow, once completed, is always exported (file>export>export as) to a given folder as it permits me to resize the image and convert it to sRGB while saving it as a Jpeg.

However, when re-opening this in the latest version of PS (21.0.3) the colour are always way to over saturated in the red spectrum and nothing like the completed image that was saved.

Even more furiating is that if I open that self same Jpeg image in any other program - including Bridge or the earlier version of PS, the image appears properly - as it was when I originally saved it.

Has any one else had a similar problem and how do I report this obvipous glitch?

Problem or error

This topic has been closed for replies.

Correct answer D Fosse

Dave is right, you always need to make sure the profile is embedded, especially in Export which doesn't do it by default.

Still, it sounds like your monitor profile isn't used by Photoshop, or the wrong profile is used. Or the profile is corrupt/defective.

What monitor are you using, make and model?

Are you using a calibrator to make your profiles, and if so which one?

Have you changed anything at all in Photoshop's color settings, and if so what?

D Fosse

Correct answer

Community Expert

Dave is right, you always need to make sure the profile is embedded, especially in Export which doesn't do it by default.

Still, it sounds like your monitor profile isn't used by Photoshop, or the wrong profile is used. Or the profile is corrupt/defective.

What monitor are you using, make and model?

Are you using a calibrator to make your profiles, and if so which one?

Have you changed anything at all in Photoshop's color settings, and if so what?

toshancoAuthor

Participating Frequently

Thank you both for replying, but your presumption is incorrect.

I have used this proceedure for may years and it has never been an issue before.

The screen on my iMac 27 is calibrated and the profile was, as alway embedded when exported.

The issue only appears when the image is reopened in the latest version of photoshop.

If I open the SAME image in the last version of PS (2019) the image appears how it should be and how it also appears in Bridge and several other applications that I have used to view it.

I hope this clarifies my issue and thank you for your imput.

toshancoAuthor

Participating Frequently

Please note. I have cleared the caches and purged PS as well.

I have even deleted and reinstalled a new copy of it from the cloud. The problem still persists, but only in the latest version.

I am using the previous version as a 'workaround' and I am not experiencing the same problem.

I would enmphasise that this only ever occurs in the latest version of Photoshop.

davescm

Community Expert

When you exported , did you check both "Convert to sRGB" and "Embed Color Profile"?

Both should really be checked by default but unfortunately they are not.

Dave

toshancoAuthor

Participating Frequently

Thank you for your imput. Please see my response to the next post.

John T Smith

Community Expert

This is a public forum with "some" Adobe staff participation, use the links below to make a report or request
-for Video & Audio & Animator programs Adobe video & audio apps
-FEATURE REQUEST/BUG REPORT FORM

toshancoAuthor

Participating Frequently

Thank you for the information

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded