Skip to main content
O
Ole Pa
Inspiring
May 26, 2024
해결됨

Gnerative Fiill in PS 25.9 not working from Europe

  • May 26, 2024
  • 2 답변들
  • 270 조회

I've become totally dependant on Gnerative Fill.  I flew to Frankfurt on Sunday, and tried to do a generative fill today.  It just spins, waiting to show the 3 alternatives.  PS is not hung, but the fill never completes.  I've rebooted.  I'm posting this from the same Mac laptop running Sonoma 14.5, so the network coonnection is fine.  The Creative Cloud app is runngin fine.  Generative fill was working perfectly from JFK airport in NYC, but hangs in Frankfurt.  Is this by design, of is something broken? - Thanks! Jim

이 주제는 답변이 닫혔습니다.
최고의 답변: Ole Pa

Thanks, D Fosse, you might be correct.  I was able to use Generative Fill later in the week, but not on the airplane (when I had no internet connection).  Here's an idea for Adobe: Since the software must known when it can get a connection back to the server (which evidently it needs to perform a Generative Fill), it would be good to let the user know that, rather than just spinning endlessly.  For an example, see the way gmail works from a browser.  When a connection is unavailable, the client-side gmaill webpage says "something is wrong...", and I know not to expect my inbox to update.  It's a small thing, but make the app more predictable. - Thanks! Jim

2 답변

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
May 29, 2024

From what I can gather, Adobe's generative fill servers were down for a while. This isn't the only post.

 

 

    O
    Ole Pa작성자답변
    Inspiring
    June 3, 2024

    Thanks, D Fosse, you might be correct.  I was able to use Generative Fill later in the week, but not on the airplane (when I had no internet connection).  Here's an idea for Adobe: Since the software must known when it can get a connection back to the server (which evidently it needs to perform a Generative Fill), it would be good to let the user know that, rather than just spinning endlessly.  For an example, see the way gmail works from a browser.  When a connection is unavailable, the client-side gmaill webpage says "something is wrong...", and I know not to expect my inbox to update.  It's a small thing, but make the app more predictable. - Thanks! Jim

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    May 29, 2024

    @Ole Pa my guess is the network you are connected to is blocking via firewall access to Firefly/Photoshop/Adobe.

    약관 및 조건Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices