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Inspiring
May 23, 2023
Answered

Graphic card incompatible with the new v. 24.5

  • May 23, 2023
  • 6 replies
  • 2140 views

Hi, just updated to version 24.5 on Windows 10 and Nvidia Quadro K1200 with drivers updated and Photoshop warns about incompatibility of my graphic card. No problems till the previous update, so what have you done with the newest one?

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Correct answer Ged_Traynor

@Da7 according to the tech spec for that GPU, it only supports DirectX 11, Photoshop requires a GPU with full DirectX 12 support

https://www.bhphotovideo.com/lit_files/153287.pdf

https://helpx.adobe.com/ie/photoshop/system-requirements.html

 

6 replies

Da7Author
Inspiring
May 26, 2023

Thank you

Ged_Traynor
Community Expert
Community Expert
May 26, 2023

@Da7 not that I'm aware of, but any GPU that's 4 years old or less would be fine, something like an RXT 3060 would be a good option

Da7Author
Inspiring
May 26, 2023

Is there an Adobe official supported graphic card list?

Ged_Traynor
Community Expert
Community Expert
May 26, 2023

@Da7 Photoshop is becoming a more GPU intensive application with each update and this will affect people with older GPU's

Da7Author
Inspiring
May 26, 2023

Ok but with v. 24.4 everything still works fine. So I guess things are changed from the 24.5

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
May 23, 2023

@Da7 according to the tech spec for that GPU, it only supports DirectX 11, Photoshop requires a GPU with full DirectX 12 support

https://www.bhphotovideo.com/lit_files/153287.pdf

https://helpx.adobe.com/ie/photoshop/system-requirements.html