Graphic card incompatible with the new v. 24.5

Forum|Forum|2 years ago
May 23, 2023
6 replies
2140 views

Hi, just updated to version 24.5 on Windows 10 and Nvidia Quadro K1200 with drivers updated and Photoshop warns about incompatibility of my graphic card. No problems till the previous update, so what have you done with the newest one?

Windows

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Correct answer Ged_Traynor

@Da7 according to the tech spec for that GPU, it only supports DirectX 11, Photoshop requires a GPU with full DirectX 12 support

https://www.bhphotovideo.com/lit_files/153287.pdf

https://helpx.adobe.com/ie/photoshop/system-requirements.html

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Da7Author

Inspiring

Thank you

Ged_Traynor

Community Expert

@Da7 not that I'm aware of, but any GPU that's 4 years old or less would be fine, something like an RXT 3060 would be a good option

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Da7Author

Inspiring

Is there an Adobe official supported graphic card list?

Ged_Traynor

Community Expert

@Da7 Photoshop is becoming a more GPU intensive application with each update and this will affect people with older GPU's

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Da7Author

Inspiring

Ok but with v. 24.4 everything still works fine. So I guess things are changed from the 24.5

Ged_Traynor

Correct answer

Community Expert

@Da7 according to the tech spec for that GPU, it only supports DirectX 11, Photoshop requires a GPU with full DirectX 12 support

https://www.bhphotovideo.com/lit_files/153287.pdf

https://helpx.adobe.com/ie/photoshop/system-requirements.html

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