I'm using a AMD Radeon 610 graphics card but photoshop is not able to detect the graphic card. Is this because the card isn't compatible with Photoshop or is it something else?? How to solve this issue?

S

suchiney0101

Participant

Question

Graphics card not detected

Forum|Forum|4 years ago
September 14, 2021
1 reply
497 views

I'm using a AMD Radeon 610 graphics card but photoshop is not able to detect the graphic card. Is this because the card isn't compatible with Photoshop or is it something else?? How to solve this issue?

Windows

This topic has been closed for replies.

Ged_Traynor

Community Expert

Hi

Have you tried updating the GPU driver

https://www.amd.com/en/support/graphics/radeon-600-series/radeon-600-series/radeon-610

Also take a look here

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

S

suchiney0101Author

Participant

I have recently updated the driver but still doesn't work 😞

PECourtejoie

Community Expert

Hello, please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, if it is compatible, etc.

Check also in your OS if you can disable an onboard GPU if there is one.

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