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abdulw21205080
abdulw21205080
Participant
April 17, 2019
Question

Graphics hardware supported -- Message Opening Photoshop

  • April 17, 2019
  • 3 replies
  • 176 views

Hello I got the following message when opening Photoshop 2019.

Photoshop detected graphics hardware that is not officially supported. If you experience problems please uncheck the Use Graphics Processor checkbox is in the Performance panel of the Preference dialog.

I am working on a Window 7 machine and wonder what I need to do to solve this issue.

Thanks for your help.

    This topic has been closed for replies.

    3 replies

    A
    Anonymous
    April 17, 2019

    You replied to this thread stating that your issue was fixed, actually you just copied that thread

    Graphics hardware supported -- Message Opening Photoshop

    A
    Anonymous
    April 17, 2019

    Hi

    You need to provide more detailed info about your system, perhaps you could post your Photoshop system info, from the help menu go to System Info and hit the Copy button and paste that into this thread

    Lilybiri
    Lilybiri
    Legend
    April 17, 2019

    Sorry, but you posted this in the wrong forum, this is the Captivate forum. I will move it to the Photoshop forum.

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