Graphics Processor Incompatible (Photoshop)

Forum|Forum|3 years ago
March 24, 2022
2 replies
277 views

Hello,

I would be grateful for any help. I can see that other people have posted with regard to this subject. However, I am not entirely sure what I should do even after having read the other posts. First, my NVIDIA card is apparently up to date (or maybe not updateable any further?).

From the information on the screenshot I wondered if anyone might be able to help me get rid of this 'problem'.

Thanks in advance!!

This topic has been closed for replies.

Ged_Traynor

Community Expert

Hi

Photoshop requires a GPU with a minimum of 1.5GB of VRAM and DirectX 12 support, your GPU only has 512MB of VRAM and only supports DirectX 11

https://helpx.adobe.com/photoshop/system-requirements.html

The only way to get rid of the problem is to upgrade your GPU

Mohit Goyal

Community Manager

Hi there,

According to the following document: https://images.nvidia.com/aem-dam/en-zz/Solutions/design-visualization/quadro-product-literature/NV-DS-NVS-310-May12-US-NV.pdf the Nivida NVS 310 have only 512MB VRAM which isn't sufficient to run Photoshop properly. You need a minimum of 1.5 GB Or 4 GB recommended VRAM graphics card to run Photoshop.

Photoshop Minimum System Requirements: https://helpx.adobe.com/photoshop/system-requirements.html

You should upgrade the installed Graphics processor. Hope it helps.

Thanks,

Mohit

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