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Jerry 1066
Inspiring
March 8, 2023
Question

Graphics & text break up when moved - Ventura

  • March 8, 2023
  • 2 replies
  • 851 views

I have recently upgraded from a 2012 iMac to a 2022 Mac Studio. I have to say I'm really disappointed with the Mac Studio, it's been a huge backward step compared to my old iMac. Apart from scrambling all the windows in every app after I sleep it, there's an annoying problem in Photoshop:

 

When I move any element, type or graphics, it splits apart and breaks into pieces as I move it, making accurate placement an impossibility.

 

Anyone else had this? Any fixes?

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2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
March 9, 2023

Hi @Jerry 1066 go to Photoshop Preferences/Technology Preview and check "Disable Native Canvas". If what you are describing is what I think it is - it's a pretty common issue with Ventura builds, almost like a GPU issue.

    J
    Jerry 1066Author
    Inspiring
    March 15, 2023

    Hi, thanks for the response - I tried this but the problem persists. I have however pinned down the exact situation that causes text and graphics to break up, and it is when I am using the Transform tool. Whenever the transform box is around any element, that element will fracture and break up if I try to move or resize it in any way. I never had this on my 12 year old iMac running Photoshop 6. On that system it was smooth. But, new Mac Pro and new Photoshop... it's like being on Windows 95 again.

    When I am not using the Transform tool, the motion of elements around the canvas if I move them about is stuttering and jerky, like a very fine 80s style pop video effect. All pretty annoying really. In fact infuriating, what a waste of money.

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 9, 2023

    Welcome to the Photoshop Community. I'll need more info to help you figure this out. Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share the link here?

    Have you tried any troubleshooting steps? Try this:

    • Go to Preferences > Performance > Uncheck 'Use Graphics Processor.'
    • Restart Photoshop.

    Please check this series of suggestions related to software optimization and in-app changes you can do to optimize Photoshop's performance in this article, and please give this a detailed read-through: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

     

    Let me know how it goes. Thanks!

    Sameer K

     

      J
      Jerry 1066Author
      Inspiring
      March 15, 2023

      Thank you for the response - my notification went into the junk folder so I've only just spotted this. I have to go out for a while but I'll try this when I get back.

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