Grayscale goes black

Forum|Forum|3 years ago
September 2, 2022
4 replies
140 views

I'm trying to convert a jpeg to grayscale in order to do a bitmap, but every time I click on discard in the grayscale dialog the picture goes all black. I already change modes to RGB and CMYK and still the same case.

Thank you

Windows

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c.pfaffenbichler

Community Expert

Why do you convert to bitmap?

Is this in connection with actual printing?

c.pfaffenbichler

Community Expert

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

Bojan Živković11378569

Community Expert

I can not reproduce on Win 11 using Photoshop 23.5.0. Have you tried to reset preferences what can solve weird problems sometimes Preferences in Photoshop (adobe.com)

D

defaultjrhnf0ff96ncAuthor

Participant

Here is a picture of the dialog

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