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Viejo Kitsune
Viejo Kitsune
Participant
December 23, 2021
Question

Hand tool bug when I use Wacom Intuos Pro.

  • December 23, 2021
  • 3 replies
  • 1273 views

Hi.

I'm using Photoshop 2021 and 2022, and I'm having the same problem in both of them. I use a Wacom Intous Pro and after a while when I'm using the hand tool to move around the tool just stops working, and the other tools too, I can select the tool but it doesn't do anything, Photoshop just shows the Windows cursor but not the tools I select, I can't even zoom in or zoom out.

    This topic has been closed for replies.

    3 replies

    Kuji Fox
    Kuji Fox
    Known Participant
    February 2, 2022

    What is being attempted with these tools?

    J
    J453
    Legend
    December 23, 2021

    Go to Preferences > Tools... and uncheck "Enable Flick Panning" off. Restart. Does the problem go away?

      AxelMatt
      Community Expert
      AxelMattCommunity Expert
      Community Expert
      December 23, 2021

      Try resetting the tools and/or preferences. You can restore preferences quickly by using a keyboard shortcut:
      Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop.

       

      You prompted to delete the current settings. The new preferences files will be created next time you start Photoshop.

      More informations you'll find here:
      https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

      My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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