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Shikaar
Shikaar
Participating Frequently
June 30, 2023
Question

Hand tool/Pen tool glitch - Mouse click becomes "stuck" SOLVED

  • June 30, 2023
  • 4 replies
  • 2856 views

I've recently had an issue with Photoshop where I would click and hold the Hand tool but it would remain in the clicked state even after releasing the left mouse button.

 

As you can imagine, this is highly annoying when you're trying to quickly scroll through an image using the Hand tool.

 

What's worse is that this same issue carried over to the Pen tool. When drawing a path and holding down the left mouse button to adjust the anchor direction, it would become stuck in that position until I clicked off multiple times.

 

So here's how I resolved this issue. In Preferences > Technology Previews, select "Deactivate Native Canvas". After closing and reopening Photoshop, everything went back to normal.

 

Has anyone else experienced this issue? While the chat agents at Adobe were helpful, they seemed unaware of anyone else having this issue.

    This topic has been closed for replies.

    4 replies

    S
    simonc24446986
    Known Participant
    January 29, 2024

    I just updated to version 25.4 hoping for better interface performance from earlier versions since I heard about updated Nvidia support.

     

    But no. I get this bug now as described. Clicking with hand tool to pan, it sticks even after letting go of the mouse button. The same does NOT happen when using my Wacom pen to pan. I tried all the solutions in this thread and none have worked (disabling GPU compositing caused photoshop to crash any time a canvas is on screen) 

    Guess I'm going back to the older version with it's own bugs.  But at least I'm used to those ones.

      M
      mke_webnode
      Participant
      October 14, 2023

      Finally I have found somebody with the same issue! It's really hard to describe, I bet there's multiple of these threads with different phrasing and that's why it gets overlooked. This bug is making my work extremely frustrating, unfortunately none of these solutions work form me (apart from the downgrade). I managed to record the issue: https://gifyu.com/image/S68GQ See that I'm clicking and dragging the anchor, but as I release the click, I'm still in the dragging state. This issue appeared with the 24 release. I also noticed it in the Beta before and kept using my 23. But now after the update the issue is present here as well. It happens approximately in every tenth anchor and it makes the otherwise seemless work nearly impossible. I'm also having this issue with the polygon lasso tool if I'm selecting points too quickly. A fix would be appreciated!

        J
        Jennifer5EEE
        Known Participant
        July 21, 2023

        I am having these issues also, and none of these solutions help. It's making it very difficult to get anything done in Photoshop! My PS is up to date v. 24.6, using on a plenty capable Windows 10 computer like I have the past two years. At first I noticed the hand tool being "sticky", and now I'm having problems rotating things, using the selection tool, etc. PS acts like I still am holding the mouse button when I have released it. I have no issues in any other program, so I know it's not my mouse.

          Shikaar
          ShikaarAuthor
          Participating Frequently
          July 28, 2023

          Hi there, yes it's very annoying. Did installing a previous version of PS do nothing? Try going like way back and see.

            D
            drbisme
            Participating Frequently
            July 4, 2023

            YES! I am having the same problem- the action of the left mouse button becomes "stuck" when using various different tools. I tried the "deactivate Native Canvas" but it did not solve the issue for me.  Still dealing with this very frustrating glitch.  Conditions I've noticed this problem under include:

            *dragging out a rectangular marquee selection
            *dragging a Free Transform selection handle
            *dragging to reposition an zoomed-in image with the space bar

            (version 24.4.0)

             

              Shikaar
              ShikaarAuthor
              Participating Frequently
              July 4, 2023

              Have you tried downloading a previous version of Photoshop?

               

              Download any iteration of Version 23, and let me know if that solves the problem.

              D
              drbisme
              Participating Frequently
              July 5, 2023

              Yes, I installed 23.5.5 and that seems to solve the problem.  This version also fixed a problem with the Forward Warp tool in Liquify being sluggish.  However, there are too many features of version 24 that I use to just run this old version 23.5.5 though.  I sure wish they would fix this.

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