Have to restart computer to launch PS

Forum|Forum|3 years ago
September 9, 2022
2 replies
742 views

Have to restart my machine after Ps crashes (windows )

Windows

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TheDigitalDog

Inspiring

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Kevin Stohlmeyer

Community Expert

We're going to need a lot more details to help assist.

Specific OS version, Photoshop version, RAM (installed and available), Graphics Card(s), HD space, etc.

When PS crashes, do you get a crash report? Have you sent it to Adobe previously?

JL914Author

Participating Frequently

Kevin,

I hope I provided info you needed (please excuse me but I suffere from a slight being tech capped).

I have submitted a crash report but they don't always pop-up

Kevin Stohlmeyer

Community Expert

You have two graphics cards installed. Photoshop can only utilize one. Here are directions on how to disable the lesser Intel UHD card:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

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