Having trouble getting fonts to recognize between macs and windows user.

Forum|Forum|3 years ago
November 16, 2022
3 replies
330 views

Basically I have a team of mac users using adobe photoshop and sharing files with a user on windows.

For whatever reasons its not recognzing fonts that were originally used on the mac on windows.

I have installed and reinstalled the program multiple times with multiple versions. Same with the fonts. Ran the font script to double check all the font files and I got a passing score with no corruption.

Not sure what else to try if anyone has an idea? Im pretty sure mac/window users on both on 2023 for the most part but maybe not. Could the difference in yearly versions cause issues?

Thanks

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L

Lumigraphics

Legend

You need to use fonts that are present on both computers. The Helvetica families are Mac system fonts and cannot be used directly on Windows, you would need to purchase the fonts (Apple licenses the fonts for use on Apple-branded hardware only, and the font files are not directly cross-platform compatible.)

https://developer.apple.com/fonts/system-fonts/

chrisg11235813

Participating Frequently

what file type is the font? photoshop stopped accepting PostScript fonts. if the file was originally created using the outdated format, it could be causing issues.