Skip to main content
L
leoa43981414
Participant
April 13, 2018
Answered

Having trouble using brush and esaer with pen

  • April 13, 2018
  • 2 replies
  • 752 views

Okay so I use a Dell Inspiron 15 7000 2 in 1 to sketch. Just recently I have been having trouble with the brush and eraser. Instead of brushing or erasing the art board just moves around as if I was pannin. I use a Dell active pen, nothing special. I’m might consider buying another one but before I do I just want to make sure it’s not the problem. I did do any changes to what I normally do. I didn’t even update anything. I can’t exactly describe what is wrong but this is the best I can do. Any help would be much appreciate.

    This topic has been closed for replies.
    Correct answer PECourtejoie

    Hello, since then, Microsoft has issued an update for this problem : Cannot paint with stylus when zoomed in on image | Windows 10

    2 replies

    PECourtejoie
    Community Expert
    PECourtejoieCommunity ExpertCorrect answer
    Community Expert
    May 9, 2018

    Hello, since then, Microsoft has issued an update for this problem : Cannot paint with stylus when zoomed in on image | Windows 10

    L
    leoa43981414Author
    Participant
    April 13, 2018

    Also when I sketch I have the Laptop in tablet mode If that matters.

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 14, 2018

    Hi

    Please use search before posting. This issue has been answered many times in the last couple of days

    The latest windows update (KB4093112)  has caused an issue with the Wacom tablet and Photoshop.

    You can either - undo the update

    or

    Do the following (recommended) :

    1. Use notepad to create a text file and type in :

    UseSystemStylus 0

    2. Save the file as PSUserConfig.txt in the following location
    C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

    3. Go to the  tablet properties and uncheck "Use Windows Ink"

    4. Restart Photoshop

    That is it - all should now work well (you need to do all the above steps to retain pen pressure)

    Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop the PSUserConfig method works.

    https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /

    Note 2 : If you have another version of Photoshop installed e.g. CC2017 then you will need to add the file to the CC2017 folders

    Dave

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices