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Imogenyogastudio
Participating Frequently
April 30, 2020
Question

HELP Colours keep changing in the image each time I click, including the grey background.

  • April 30, 2020
  • 3 replies
  • 1328 views

Hi,

 

The whole Photoshop desktop changes colours when I click on a hue toggle for example or any other random click anywhere in the image.  The background grey area also switches.  The colours don't change compltely, they just lighten or darken... which is obviously hugely problematic.  The problem is happing completely at random without any logic as far as I can tell.  Please help!

 

I use MAC 10.15.4 and the latest version of Photoshop, 21.1.2.

 

Thanks in advance,

 

Imogen

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3 replies

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
May 2, 2020

Hi Imogen

 

what is a "hue toggle"

please add a screenshot to your reply (just that section not the whole screen)

 

 

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

I
ImogenyogastudioAuthor
Participating Frequently
May 8, 2020

Hi, sorry, I just mean when I change the hue, but this is only an example.  The problem persists not just with the hue, but randomly and occasionally when I click something, it could be anything.  The whole colour spectrum of the background and the canvas change together getting bright or darker, kind of like it's flashing, but only when a click occurs.  I hope this is more clear?

mglush
Community Expert
mglushCommunity Expert
Community Expert
April 30, 2020

Hi!

If you could show us a screenshot of your Photoshop workspace with all the panels in view, that would be helpful. Is this only happening in Photoshop? To change the color of the gray around a document requires a modifier key, are you holding any keys down when you use the tool?

And just one other quesiton--have you tried resetting your preferences? Here is a link to help guide you through the process:

https://helpx.adobe.com/photoshop/using/preferences.html

Let us know if that helps, and if not, give us a little more information or visuals to work with.

Michelle

 

I
ImogenyogastudioAuthor
Participating Frequently
May 8, 2020

Hi,

 

The background grey changes aswel as the image on the canvas.  No not holding down any buttons, just clicking.  I hope this is more clear?

NB, colourmanagement
Community Expert
NB, colourmanagementCommunity Expert
Community Expert
April 30, 2020

HI

 

what do you mean by 'changes colours when I click on a hue toggle'? please

 

 

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

 

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