Help doesn't work

Question

Whenever I try to reach Help (either using F1 or the Help menu) I get a message:

"Unable to display online help. Connect to the internet and try again."

I clearly am on the internet, since I can do everything else such as accessing websites, email, etc.

I am using Photoshop CC 21.2.4, InDesign CC 15.1.3 x64, Acrobat Pro DC

version 2021.001.20145. The problem extends across all those programs, although the Acrobat message is slightly different.

JJMack · Answer

In PS 2021 Actbe hehed help to ope descovert abd ine discovery is a link the the Online Photoshop Guide. It URL is

see if you can get to it one your machine or are beeing blocked.

PS 2020 Alt+ F1 opeb browset toe url

CS6 URL is not longer generational it a 404

Sign up