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danieleg57402106
Participant
March 23, 2019
Question

help error photoshop [Unable to install: Exit Code: 145]

  • March 23, 2019
  • 2 replies
  • 625 views

I can't install photoshop, what should I do to resolve?

Exit Code: 145
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 3 error(s), 4 warnings(s)

FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop20-Core_x64', version:20.0.4.76
FATAL: Error occurred in install of package (Name: AdobePhotoshop20-Core_x64 Version: 20.0.4.76). Error code: '145'
ERROR: Source path:C:\Program Files\Adobe\Adobe Photoshop CC 2019 does not exist
ERROR: Source path:C:\Program Files\Adobe\Adobe Photoshop CC 2019 does not exist
ERROR: Source path:C:\Program Files\Adobe\Adobe Photoshop CC 2019 does not exist
WARN: Failed to set permissions of destination: C:\adobeTemp\ETRC0C2.tmp from source: C:\Program Files\Adobe\Adobe Photoshop CC 2019
WARN: Failed to set permissions of destination: C:\adobeTemp\ETR4C1D.tmp from source: C:\Program Files\Adobe\Adobe Photoshop CC 2019
WARN: Failed to set permissions of destination: C:\adobeTemp\ETR4EDD.tmp from source: C:\Program Files\Adobe\Adobe Photoshop CC 2019

WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Photoshop CC 2019'

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    2 replies

    Ussnorway7605025
    Legend
    March 23, 2019

    it is also worth checking your firewall | AV software is allowing permission to those files... some old software gets unset about anything in the temp folders

    davescm
    Community Expert
    Community Expert
    March 23, 2019

    Hi

    The 145 error is due to a file existing at the install path i.e. the installer is trying to make a file or directory that already exists.

    Try using the Adobe CC cleaner then re-install.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Dave