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Carol Darby
Participant
October 13, 2018
Answered

Help. Jpegs won't open in Photoshop. Default to Windows picture?

  • October 13, 2018
  • 4 replies
  • 3101 views

Hi.

First up. I have the latest version of Photoshop CC and I am running Windows 10 which was updated a couple of days ago.

Since the Windows 10 update I can't select from a folder of images and have them open in Photoshop by default. Naturally I can open them direct from Photoshop itself. But sometimes I am opening them from My Computer on the desktop. Since the update the Jpegs always open in Windows picture viewer which I don't want. I have tried the option of "Open With" and selecting Photoshop CC and saying that always use this app for opening Jpegs. This has always worked in the past but now it just won't.

Is there a minor adjustment needed in Photoshop or could it be a Windows thing? And any suggestions how I can get around it.

Regards

Carol

    This topic has been closed for replies.
    Correct answer Bojan Živković11378569

    Just to confirm, without much investigation, it seems impossible at the moment to change the default app to open photos on Win 10. Properties > Opens with > Change is not accepting changes from my testing. I do not think that it has to do with Photoshop, it is Windows thing.

    The solution I can suggest is to use Adobe Bridge instead of Windows Explorer.

    4 replies

    C
    Carol DarbyAuthor
    Participant
    October 14, 2018

    Hi everyone,

    Thanks for your replies and suggestions. After much research it seems that Windows 10 is the problem. It has made their Picture Viewer the default and locked out any other option. I have logged a recommendation that they change this. I followed instructions to remove the Windows Photo app which was successful. However JPEGs now default to there Paint 3D app which is even worse. I am not going to go removing anything else in case I corrupt my computer. I will follow up with Windows and hope that the problem is rectified.

    Regards

    Carol

      S
      Silver Schnauzer
      Participant
      December 16, 2019

      I just installed Photoshop CC 2020 and Bridge 2020 yesterday with the Creative Cloud desktop app.  I an running Windows 10 home Version 10.0.17134 build 17134.  I always use Bridge to open files with and it will open them from Bridge with Windows picture viewer which I don't want.  This happens with Jpeg's only not Raw or Tiff files.  I didn't have this problem with Photoshop CC 2019 or Bridge 2019.I don't have a choice to open with or changing my default app to Photoshop CC 2020.  I do have DXO and the NIK Collection installed and do have a choice to open Jpeg's with DXO but would rather use Photoshop CC 2020 to open files with. Any help on this issue would be appreciated. Thanks

        B
        Badger6
        Participant
        January 20, 2021

        Hit the same problem today. Bloody annying.

          lambiloon
          Community Expert
          lambiloonCommunity Expert
          Community Expert
          October 13, 2018

          Hi its working for me at Windows 10 and Photoshop CC 2018 i suggest you to try reset your preferences...Thanks.

          Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
          gener7
          Community Expert
          gener7Community Expert
          Community Expert
          October 13, 2018

          I took a look at my old Windows 10 Dell PC and updated it. Running the winver command tells me it's 1803 17134.345, which should be the latest.

          Jpegs open up in Photoshop just by double-clicking on them. So perhaps the upgrade corrupted your Photoshop install.

          If I were to say anything, I would suggest you download and run the Cleaner Tool as per the instructions here: Use the Creative Cloud Cleaner Tool to solve installation problems Then you would download and reinstall Photoshop via the CC Desktop app.

          Hope that works for you.

          Gene

            Bojan Živković11378569
            Community Expert
            Bojan Živković11378569Community ExpertCorrect answer
            Community Expert
            October 13, 2018

            Just to confirm, without much investigation, it seems impossible at the moment to change the default app to open photos on Win 10. Properties > Opens with > Change is not accepting changes from my testing. I do not think that it has to do with Photoshop, it is Windows thing.

            The solution I can suggest is to use Adobe Bridge instead of Windows Explorer.

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