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K
KKOOO
Participant
July 16, 2020
Question

help me

  • July 16, 2020
  • 1 reply
  • 100 views

New file does not open in Photoshop ㅠㅠ

The same thing happens when I delete the program and re-install it.

 

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1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
July 16, 2020

Help us help you provide some information...

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The more information you supply about your issue, the better equipped other community members will be to answer. Consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message(s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM;
  • Photoshop menu Helo>System Info etc.
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