Skip to main content
G
Gednav_the_Great
Participating Frequently
March 29, 2022
Question

Help me fix this: "...because the </a @-1 font server> could not be created"

  • March 29, 2022
  • 2 replies
  • 1620 views

This has been happening on and off for a month. Photoshop is 100% up-to-date, yet when I boot it up and try to change the font in the /Character panel (sorry, I don't know the technical term) I get the following error:

Could not complete your request because the </a @-1 font server> could not be created

 

Ugh...


Why?

This topic has been closed for replies.

2 replies

mglush
Community Expert
mglushCommunity Expert
Community Expert
March 29, 2022

Hi!

Are you on Mac or Windows?

Michelle

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
March 30, 2022
@mglush wrote:

Are you on Mac or Windows?

 

Windows, according to the tag at the bottom of the post as well as the screenshot. 😊

 

Jane

 

mglush
Community Expert
mglushCommunity Expert
Community Expert
March 30, 2022

Oopes! Thanks! I missed that. 🙂

 

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    March 29, 2022

    @Gednav_the_Great 

     

    See if these steps to delete the Font Cache help:

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/quot-could-not-complete-your-request-because-the-lt-a-1-font-server-gt-could-not-be-created-quot/td-p/12544366

     

    Jane

    G
    Gednav_the_GreatAuthor
    Participating Frequently
    March 29, 2022

    Thanks @jane-e. 

    I tried but couldn't find any CT Font Cache.

    And yes, I have access to hidden folders. 

    I've just installed and uninstalled Photoshop. Again. 

    But, I feel this is a temporary fix. 

    I've also gone through the list of "known fonts that cause issues" and I have none of those fonts on my lappy top. 

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    March 29, 2022

    Hi @Gednav_the_Great 

     

    https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv=in-product&mv2=ps

    If help page doesn't help, you will need to contact Adobe Customer Care directly:
    https://helpx.adobe.com/contact.html?rghtup=autoOpen  (type "agent" to get a human)

    If your browser does not auto-open the Chat window, try these tips:
    https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

    You can also send tweet to @AdobeCare.

    ~ Jane

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices