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Lori5C48
Participant
January 25, 2023
Answered

Help Menu Pop-Up - Can't Exit Out

  • January 25, 2023
  • 3 replies
  • 1595 views

Every time that I use the Help Menu in 2023 Photoshop on my Windows PC, it will not close when I click out of it. It is not frozen per se, because I can still use it to search for things, it just will not go away and is right in the middle of the screen; no place to click to exit.  Also, the home and top arrow icons are not highlighted after I complete a search.  The only way to get rid of the Help Menu is to completely close out of Photoshop and go back into PS.  I made sure Rich Tool Tips is unchecked and not sure if that would have made a difference anyway because it is the Help Menu.

Thank you for your time,

Lori

This topic has been closed for replies.
Correct answer PECourtejoie

Hi, and welcome, @Lori5C48 

The Discover panel by default does not auto-close, unless you hit escape twice (once to erase your search query, a second time to quit it) or if you select a tool (hit CTRL+F, type Gauss and down arrow, then the panels is replaced by the tool/filter/function you wanted.)

This behaviour is by design, in order to allow you to follow the guided tutorials.

 

As stated by others, Escape or the close widget (you seem not to see it, I'm curious to see what you do) are your friends.

I hope this helps!

3 replies

PECourtejoie
Community Expert
PECourtejoieCommunity ExpertCorrect answer
Community Expert
January 27, 2023

Hi, and welcome, @Lori5C48 

The Discover panel by default does not auto-close, unless you hit escape twice (once to erase your search query, a second time to quit it) or if you select a tool (hit CTRL+F, type Gauss and down arrow, then the panels is replaced by the tool/filter/function you wanted.)

This behaviour is by design, in order to allow you to follow the guided tutorials.

 

As stated by others, Escape or the close widget (you seem not to see it, I'm curious to see what you do) are your friends.

I hope this helps!

Lori5C48
Lori5C48Author
Participant
January 27, 2023

Yessssss!  That worked!! Thank you! and for explaining why I need to do that 🙂

PECourtejoie
Community Expert
Community Expert
January 28, 2023

Thanks, yes, the "why" is as important as the "how"... happy learning, and come back here to help others, you'll see one learns a lot this way as well!

NB, colourmanagement
Community Expert
Community Expert
January 27, 2023

Please post a screenshot of the open 'help' menu you are describing

 


neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

Bojan Živković11378569
Community Expert
Community Expert
January 25, 2023

Are you talking about Discover panel which appears on Help > Photoshop Help? I do not have problem to exit using X in the top right corner of the panel. Have you tried using Escape?