Skip to main content
Participant
October 20, 2020
Question

Help! Newly updated Photoshop won't open.

  • October 20, 2020
  • 1 reply
  • 124 views

Hi all, any idea why my newly updated Photoshop won't open? I can see the dashboard, but the copyright screen (with flamingos) is overtop the dashboard and won't go away, as well as a "LoadLibrary error 87: The parameter is incorrect" notice. 

This topic has been closed for replies.

1 reply

Akash Sharma
Legend
October 21, 2020

Hi there,

 

This is not a typical experience with Photoshop as you're getting an error 87 (LoadLibrary failed) while launching the app.

 

Which version of Photoshop are you using and what is your operating system?

 

If you're on Windows OS, please checkout the suggestions offered in this discussion https://community.adobe.com/t5/photoshop/loadlibrary-failed-with-error-87-the-parameter-is-incorrect/td-p/11044850?page=1 

 

Let us know how it goes.

 

Thanks,

Akash