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April 6, 2020
Question

Help~outlines gets distored if I save my file on PNG with transparency

  • April 6, 2020
  • 1 reply
  • 268 views

Hello, it is my first time-saving files on PNG with transparency. I am having trouble with the outlines when it comes to saving with transparency background. I've attached screenshots to make things clear. The first one is with the white background and it appears as it is drawn with nothing being changed. However, the second PNG with transparency background shows that the outlines are being distorted and not as it is drawn. I've tried to draw the outlines with a hard round brush to make sure I didn't miss any spots and also with the pen tool but still appears with the sharp distorted line. Can someone please help me with this problem? Thank you!

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1 reply

lambiloon
Community Expert
Community Expert
April 7, 2020

Hi, how you are saving it? there are 2 ways of saving png files

 

1-Save for web legacy

2- save as png

 

You should check both also try to reset preferences....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
April 7, 2020

Thanks for your reply! But I've tried both still doesn't work. Is there are any chance that it just could be the windows photo viewer problem? I am using Windows instead of Mac.