Help - Photoshop stuck in 0% saving and can't force quit

Forum|Forum|5 years ago
October 19, 2020
1 reply
538 views

Hi, I'm using version 20.2.0
A file I was working on got stuck on 0%... I don't need the file anymore.
I'm unable to close Photoshop, uninstall or upgrade version 😕😕

How can I close and delete this file?

I'm using MacBook pro 2019 💻

Thanks! 🙏 😊

This topic has been closed for replies.

jane-e

Community Expert

Hi @Shahar5C1C ,

The alert message in your video says Photoshop had not finished saving the file when you quit and that it will quit as soon as it can.

Please clarify or let us know that the issue has been resolved, as per the alert message.

~ Jane

S

Shahar5C1CAuthor

Participant

Hi Jane,

Photoshop is stuck in this way for over a month, I don't know what to do...

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