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Participating Frequently
June 2, 2024
Question

HELP-Photoshop working color space not correctly displaying

  • June 2, 2024
  • 3 replies
  • 3260 views

Lightroom Classic 13.3, Camera raw 16.3, PS 2024, OS sonoma 14.5

M1 Mac Studio 4Tb, BenQ4k 27" display running PaletteMaster with xrite i1 pro. Display set to calibrated profile.  PS RGB working space is Prophoto, though same problem occurs in AdobeRgb1998.

Opening Raw files from LRC into PS.  PS working space is set to Prophoto.  Images open into PS through "edit in" menu in LR.  When viewing same file on single display in PS window and LRC devmode window, the image in PS looks different.  It is more similar to how the same file looks when viewed in LRC Library Mode.  Shadow depth is flattened and stripped of detail. Saturation is reduced.

I have spent hours on-the-line with Adobe and Apple, each running me around.  Adobe keeps advising I work in srgb which is not an option at the level our studio works.  Have created new users and new volumes to test the issue.  Have uninstalled and reinstalled the Creative Cloud, PS, and LRC twice.

Problem persists. 

Adobe tried to explain that the sRGB IEC61966-2.1 profile was missing from my profile folders because the names of the sRBG profiles are different.  Not sure how this would be the issue as it only affects PS and not LRC.  Nor am sure how it could be the issue as I am not working in that color space. Nonethess, I changed the names of the profiles to match "sRGB IEC61966-2.1"  I also ran colorsync util and repaired or deleted any broken profiles.

Best way I can describe it is that the image in PS looks as if a down-converted file is being viewed on a wider gamut space.

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3 replies

D Fosse
Community Expert
Community Expert
June 2, 2024

First of all, this has nothing to do with your document color profiles or working spaces. Leave all that alone. That's not where the problem is! Any color space should be correctly displayed, whatever it is. And they don't need to match between LrC and PS.

 

This is about the monitor profile, and the conversion into the monitor profile, which is executed in the GPU.

 

What happens here is that conversion isn't done correctly. That is most likely a problem with the monitor profile itself. Unfortunately, BenQ has a long history of buggy and strange behavior and bad profiles from their software.

 

Check if your calibration software is set to make LUT (table)-based monitor profiles by default. That can cause problems in some configurations, and is most often seen as incorrect black representation on screen. If it is, change it to matrix-based, and make a new profile.

 

If this isn't it, the next likely explanation is a GPU driver bug.

Participating Frequently
June 4, 2024

"and is most often seen as incorrect black representation on screen"  this is the problem.   

Thank you for these replies. I have been making the profiles in V.2 matrix using the Palette Master Element, Ultimate, and previously Calibrite.  Is it possible that the i1 device is faulty?

If the problem is a GPU driver Bug, where can I look to get this fixed?

 

 

D Fosse
Community Expert
Community Expert
June 4, 2024

The colorimeter is probably fine. The BenQ software is much more likely to be the problem.

 

I've recently seen a few similar cases where LUT profiles were the problem. But you're already making matrix profiles, so that's not it.

 

A more curious workaround to this turned up some weeks ago. This was also a Mac user, and they found that switching from the Adobe color engine to the Apple color engine (in Color Settings) fixed it. Of course, that's not a real fix - it should work properly with Adobe's color engine - but at least it got them back in business. I'd call that a bug in Apple's GPU code, but at least one with a workaround.

 

These things are getting difficult to troubleshoot. Display color management is executed in the GPU now, and GPU drivers are very temperamental regardless of platform. Between a marginal monitor profile and a buggy GPU driver it's hard to tell exactly where the problem is. It can be both.

 

It was simpler before; it was always the monitor profile.

MarkDS
Inspiring
June 2, 2024

Other people including myself are having colour management problems with MacOS Ventura and Sonoma, but mainly affecting the print pipeline in LR Classic. I am informed from a normally reliable industry source that the problem is with MacOS, not Adobe and not Epson or Canon. The same source indicates a solution will have to await the release of the next Mac OS. I have no way of knowing for sure whether all this is correct; however, any advice to revert to sRGB makes no sense whatsoever. We are well beyond sRGB in terms of colour rendition. The more pertinent solution is for these companies to get their act together. Sad to say that it seems Microsoft Windows is the better alternative for maintaining consistent colour from one Windows version to the next, not to speak of its more user-friendly print interface. I know none of tnis solves your problem, but just to suggest your problem is part of a family of issues with these latest MacOS so-called upgrades.

davescm
Community Expert
Community Expert
June 2, 2024

A couple of things to check.

1. In your Photoshop colour settings is Preserve Embedded Profiles set? (It should be, provided your Lightroom External Editing preferences are set to export in ProPhoto ).

 

2. If you set the information at the bottom left of the Photoshop window to 'Document Profile' is it showing ProPhoto for the document you opened via Lightroom? (it should be). The Phpotohop colour setting working RGB space is irrelevant here as it only applies to new documents. Opening an existing document or one from Lightroom it should use the embedded profile.

 

3. You mention making your own monitor profile, which is good, is that monitor profile a version 2 matrix profile? If you are making a version 4 profile and/or a LUT based profile, try again with a v2 matrix (sometimes named gamma) profile.

 

Forget Adobe's advice on using sRGB, it is not necessary.

 

Dave

Participating Frequently
June 4, 2024

Thank you.

V2 matrix profile in PME, PMU, Calibrite

Doc profile correct in ProphotoRGB

preserve settings-yes  all photos in Prophotorgb