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Maxime5CED
Participant
October 11, 2023
Answered

Home page not working/ export error

  • October 11, 2023
  • 2 replies
  • 423 views

Hello,

Since Photoshop 2023, I have issues with the home page and the export function. 
When I open Photoshop, it goes straight into the working space, and the Home page is unavailable. 
And I get an error message every time I want to export a document.
So far, the only workaround I found is to run Photoshop as administrator, and then it is working properly.
Is there an another solution that could be permanent ? 
(For info I'm running Windows 10)

    This topic has been closed for replies.
    Correct answer Sameer K

    Hey, @Maxime5CED. Welcome to the Photoshop Community. I'll help you figure this out.

     

    Go to the following location on Windows and set the option to open Photoshop as Administrator as default in Explorer to find out what works best for your setup.

    • C:\Program Files\Adobe\Photoshop 2023 or Photoshop 2024
    • Right-click on Photoshop.exe > Properties > Compatibility > Change Settings for all users > Run this program as an Administrator
    • Apply & save the changes.

    Now this is a quick way to workaround this. On a larger scope, if this machine is personally owned and managed by you, you can follow the steps shared on multiple Microsoft Community threads: https://adobe.ly/3Sa8jet

    Thanks!

    Sameer K

    2 replies

    Conrad_C
    Community Expert
    Conrad_CCommunity Expert
    Community Expert
    October 25, 2023
    quote

    When I open Photoshop, it goes straight into the working space, and the Home page is unavailable.

    By @Maxime5CED

     

    What is the current setting of the Auto Show the Home Screen option in Preferences? (see picture below) On your computer, is that option enabled or disabled?

     

    Also, if the Home page is unavailable, does that mean when you are in the workspace, nothing happens when you click the Home icon near the top left corner? Or does that work?

     

    M
    Maxime5CEDAuthor
    Participant
    October 31, 2023

    The box was checked, and nothing happens when I click the Home icon.
    It is working only when I run the app as admin.

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    October 25, 2023

    Hey, @Maxime5CED. Welcome to the Photoshop Community. I'll help you figure this out.

     

    Go to the following location on Windows and set the option to open Photoshop as Administrator as default in Explorer to find out what works best for your setup.

    • C:\Program Files\Adobe\Photoshop 2023 or Photoshop 2024
    • Right-click on Photoshop.exe > Properties > Compatibility > Change Settings for all users > Run this program as an Administrator
    • Apply & save the changes.

    Now this is a quick way to workaround this. On a larger scope, if this machine is personally owned and managed by you, you can follow the steps shared on multiple Microsoft Community threads: https://adobe.ly/3Sa8jet

    Thanks!

    Sameer K

      M
      Maxime5CEDAuthor
      Participant
      October 31, 2023

      Hi Sameer,

      Thanks for your message. I wasn't aware of this feature in Windows. Now the app opens correctly.

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