How Do I Clear Up Space on a Scratch Disk?

Forum|Forum|5 years ago
August 7, 2020
4 replies
1091 views

I would like to know how to free up disk space and how to clear out space on the scratch disk. I am unable to use features of Photoshop because the "scratch disk is full", and I am still not sure how to address this. The scratch disk is located somewhere on my C: drive, but I can't seem to find where it is located. Do I use an outside source for my scratch disk in the future? Thanks, community!

Problem or error

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M

MeranneAuthor

Participant

It seems like I have figured it out. Thanks!

D Fosse

Community Expert

There's nothing to figure out. There's no trick to it, you just need more system disk space.

Kevin Stohlmeyer

Community Expert

If the C: drive is designated as your scratch disk, that is your main HD.

There isnt a location on your HD where the scratch disk is located - it IS your C: drive entirely.

The issue is as you use PS, it builds up space usage until you quit.

I would follow Michelle's recommended link and also designate a different drive than the same as your storage/application.

E

ericadidthis

Participant

Hello, I am having the same issue as Meranne, however only the C: drive is showing. I also have 334G of space - isn't that more than enough space for what I need? I'm relatively new to PS so any help I can get here would be greatly appreciated! I'm trying to create a vector image but can't my scratch disk is full and PS won't save any of my changes. Thank you! Erica

PECourtejoie

Community Expert

Hi, Erica. what size is the image you are trying to create. Often this was caused by a crop with the wrong units: 1920x1080 inches document at 300ppi makes a very large image.

If you only have one disk, you can't change the scratch assignment.

But 300GB is more than enough, I'd try to reset Photoshop's preferences by holding down Ctrl+Alt+Shift (Pc) Cmd+Opt+Shift (Mac) as you click on Photoshop's icon to start it up.

See: https://helpx.adobe.com/photoshop/using/preferences.html

If you do have access to the menu Edit>Preferences (Pc) or Photoshop>Preferences (Mac), it is possible to reset them from the General submenu.