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brandonj26025744
Participant
May 1, 2017
Question

How do I install 3D mesh presets Photoshop CC 2017

  • May 1, 2017
  • 1 reply
  • 15788 views

I am a student using a trial version and i want to generate a normal map but this keeps coming up and I looked online and found no similar "issues" but i would like to try out using the 3D side of Photoshop in trial version before buying but I cant?

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Legend
    May 2, 2017

    Hi brandonj,

    What is your system configuration? Please post the Photoshop Help>>System info here.

    Thanks,

    Akash

    brandonj26025744
    Participant
    May 2, 2017

    Adobe Photoshop Version: 2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877  x64

    Number of Launches: 1

    Version: 10 or greater

    System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

    Physical processor count: 4

    Processor speed: 2496 MHz

    Built-in memory: 8077 MB

    Free memory: 2 MB

    Memory available to Photoshop: 6904 MB

    Memory used by Photoshop: 70 %

    History Thumbnails: Enabled.

    Touch Bar: Enabled.

    Alias Layers: Disabled.

    Modifier Palette: Enabled.

    Highbeam: Enabled.

    Image tile size: 1024K

    Image cache levels: 4

    Font Preview: Medium

    TextComposer: Latin

    Display: 1

    Display Bounds: top=0, left=0, bottom=1080, right=1920

    OpenGL Drawing: Enabled.

    OpenGL Allow Old GPUs: Not Detected.

    OpenGL Drawing Mode: Advanced

    OpenGL Allow Normal Mode: True.

    OpenGL Allow Advanced Mode: True.

    AIFCoreInitialized=1

    AIFOGLInitialized=1

    OGLContextCreated=1

    NumGLGPUs=1

    NumCLGPUs=3

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    glgpu[0].GLVersion="4.1"

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    glgpu[0].GLMemoryMB=1024

    glgpu[0].GLName="Intel(R) HD Graphics 630"

    glgpu[0].GLVendor="Intel"

    glgpu[0].GLVendorID=32902

    glgpu[0].GLDriverVersion="21.20.16.4542"

    glgpu[0].GLRectTextureSize=16384

    glgpu[0].GLRenderer="Intel(R) HD Graphics 630"

    glgpu[0].GLRendererID=22811

    glgpu[0].HasGLNPOTSupport=1

    glgpu[0].GLDriver="igdumdim64,igd10iumd64,igd10iumd64,igd12umd64,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32"

    glgpu[0].GLDriverDate="20161024000000.000000-000"

    glgpu[0].CanCompileProgramGLSL=1

    glgpu[0].GLFrameBufferOK=1

    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 21.20.16.4542"

    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

    clgpu[0].CLPlatformVersion="1.2"

    clgpu[0].CLDeviceVersion="1.2 CUDA"

    clgpu[0].IsIntegratedCLGPU=0

    clgpu[0].CLMemoryMB=2048

    clgpu[0].CLName="GeForce GTX 1050"

    clgpu[0].CLVendor="NVIDIA Corporation"

    clgpu[0].CLVendorID=4318

    clgpu[0].CLDriverVersion="376.82"

    clgpu[0].CLBandwidth=6.80152e+10

    clgpu[0].CLCompute=753.101

    clgpu[1].CLPlatformVersion="2.1 "

    clgpu[1].CLDeviceVersion="2.1 "

    clgpu[1].IsIntegratedCLGPU=1

    clgpu[1].CLMemoryMB=3222

    clgpu[1].CLName="Intel(R) HD Graphics 630"

    clgpu[1].CLVendor="Intel(R) Corporation"

    clgpu[1].CLVendorID=32902

    clgpu[1].CLDriverVersion="21.20.16.4542"

    clgpu[2].CLPlatformVersion="2.1 "

    clgpu[2].CLDeviceVersion="2.1 "

    clgpu[2].IsIntegratedCLGPU=1

    clgpu[2].CLMemoryMB=3222

    clgpu[2].CLName="Intel(R) HD Graphics 630"

    clgpu[2].CLVendor="Intel(R) Corporation"

    clgpu[2].CLVendorID=32902

    clgpu[2].CLDriverVersion="21.20.16.4542"

    clgpu[2].CLBandwidth=1.5876e+10

    clgpu[2].CLCompute=162.936

    License Type: Perpetual

    Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

    GUIDBucket:

      bucket: 123

      test: ReduceUXFriction

    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

    Temporary file path: C:\Users\moses\AppData\Local\Temp\

    Photoshop scratch has async I/O enabled

    Scratch volume(s):

      Startup, 118.0G, 27.3G free

    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\

    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

    Installed components:

       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

       ACE.dll   ACE 2017/01/26-01:10:02   79.579975   79.579975

       AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

       AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

       AdobeOwl.dll   Adobe Owl   5.2.11  

       AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

       AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

       AdobeSVGAGM.dll   AdobeSVGAGM   79.579975   79.579975

       AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

       AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

       AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

       adobe_caps.dll   Adobe CAPS   10,0,0,6  

       AGM.dll   AGM 2017/01/26-01:10:02   79.579975   79.579975

       ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1  

       AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

       amtlib.dll   AMTLib (64 Bit)   7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50)   1.000000

       ARE.dll   ARE 2017/01/26-01:10:02   79.579975   79.579975

       AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

       AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

       Bib.dll   BIB 2017/01/26-01:10:02   79.579975   79.579975

       BIBUtils.dll   BIBUtils 2017/01/26-01:10:02   79.579975   79.579975

       boost_date_time.dll   photoshopdva   10.0.0  

       boost_signals.dll   photoshopdva   10.0.0  

       boost_system.dll   photoshopdva   10.0.0  

       boost_threads.dll   photoshopdva   10.0.0  

       cg.dll   NVIDIA Cg Runtime   3.0.00007  

       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

       CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

       CoolType.dll   CoolType 2017/01/26-01:10:02   79.579975   79.579975

       dnssd.dll   Bonjour   3,0,0,2  

       dvaaudiodevice.dll   photoshopdva   10.0.0  

       dvacore.dll   photoshopdva   10.0.0  

       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

       dvamarshal.dll   photoshopdva   10.0.0  

       dvamediatypes.dll   photoshopdva   10.0.0  

       dvametadata.dll   photoshopdva   10.0.0  

       dvametadataapi.dll   photoshopdva   10.0.0  

       dvametadataui.dll   photoshopdva   10.0.0  

       dvaplayer.dll   photoshopdva   10.0.0  

       dvatransport.dll   photoshopdva   10.0.0  

       dvaui.dll   photoshopdva   10.0.0  

       dvaunittesting.dll   photoshopdva   10.0.0  

       dynamiclink.dll   photoshopdva   10.0.0  

       ExtendScript.dll   ExtendScript 2016/12/13-13:10:33   80.1089815   80.1089815

       icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

       icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

       icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

       igestep30.dll   IGES Reader   9.3.0.113  

       imslib.dll   IMSLib DLL   10.0.0.11  

       JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

       LogSession.dll   LogSession   7.4.1.60.45263  

       mediacoreif.dll   photoshopdva   10.0.0  

       MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

       pdfsettings.dll   Adobe PDFSettings   1.04  

       Photoshop.dll   Adobe Photoshop CC 2017   18.1.0  

       Plugin.dll   Adobe Photoshop CC 2017   18.1.0  

       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

       PSArt.dll   Adobe Photoshop CC 2017   18.1.0  

       PSViews.dll   Adobe Photoshop CC 2017   18.1.0  

       SCCore.dll   ScCore 2016/12/13-13:10:33   80.1089815   80.1089815

       SVGRE.dll   SVGRE   79.579975   79.579975

       svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

       tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

       TfFontMgr.dll   FontMgr   9.3.0.113  

       TfKernel.dll   Kernel   9.3.0.113  

       TFKGEOM.dll   Kernel Geom   9.3.0.113  

       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

       updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

       VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

       VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

       WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

       wu3d.dll   U3D Writer   9.3.0.113  

    Required plug-ins:

       Accented Edges 18.1.0 - from the file “Filter Gallery”

       Adaptive Wide Angle 18.1.0 - from the file “Adaptive Wide Angle”

       Angled Strokes 18.1.0 - from the file “Filter Gallery”

       Average 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Average”

       Bas Relief 18.1.0 - from the file “Filter Gallery”

       BMP 18.1.0 - from the file “Standard MultiPlugin”

       Camera Raw 9.10 - from the file “Camera Raw”

       Camera Raw Filter 9.10 - from the file “Camera Raw”

       Chalk && Charcoal 18.1.0 - from the file “Filter Gallery”

       Charcoal 18.1.0 - from the file “Filter Gallery”

       Chrome 18.1.0 - from the file “Filter Gallery”

       Cineon 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Cineon”

       Clouds 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Clouds”

       Collada 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Color Halftone 18.1.0 - from the file “Standard MultiPlugin”

       Colored Pencil 18.1.0 - from the file “Filter Gallery”

       CompuServe GIF 18.1.0 - from the file “Standard MultiPlugin”

       Conté Crayon 18.1.0 - from the file “Filter Gallery”

       Craquelure 18.1.0 - from the file “Filter Gallery”

       Crop and Straighten Photos 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “CropPhotosAuto”

       Crop and Straighten Photos Filter 18.1.0 - from the file “Standard MultiPlugin”

       Crosshatch 18.1.0 - from the file “Filter Gallery”

       Crystallize 18.1.0 - from the file “Standard MultiPlugin”

       Cutout 18.1.0 - from the file “Filter Gallery”

       Dark Strokes 18.1.0 - from the file “Filter Gallery”

       De-Interlace 18.1.0 - from the file “Standard MultiPlugin”

       Difference Clouds 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Clouds”

       Diffuse Glow 18.1.0 - from the file “Filter Gallery”

       Displace 18.1.0 - from the file “Standard MultiPlugin”

       Dry Brush 18.1.0 - from the file “Filter Gallery”

       Eazel Acquire 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “EazelAcquire”

       Export Color Lookup Tables 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Export3DLUT”

       Extrude 18.1.0 - from the file “Standard MultiPlugin”

       FastCore Routines 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “FastCore”

       Fibers 18.1.0 - from the file “Standard MultiPlugin”

       Film Grain 18.1.0 - from the file “Filter Gallery”

       Filter Gallery 18.1.0 - from the file “Filter Gallery”

       Fresco 18.1.0 - from the file “Filter Gallery”

       Glass 18.1.0 - from the file “Filter Gallery”

       Glowing Edges 18.1.0 - from the file “Filter Gallery”

       Grain 18.1.0 - from the file “Filter Gallery”

       Graphic Pen 18.1.0 - from the file “Filter Gallery”

       Halftone Pattern 18.1.0 - from the file “Filter Gallery”

       HDRMergeUI 18.1.0 - from the file “HDRMergeUI”

       HSB/HSL 18.1.0 - from the file “Standard MultiPlugin”

       IFF Format 18.1.0 - from the file “Standard MultiPlugin”

       Ink Outlines 18.1.0 - from the file “Filter Gallery”

       JPEG 2000 18.1.0 - from the file “JPEG2000”

       Lens Blur 18.1.0 - from the file “Lens Blur”

       Lens Correction 18.1.0 - from the file “Lens Correction”

       Lens Flare 18.1.0 - from the file “Standard MultiPlugin”

       Liquify 18.1.0 - from the file “Liquify”

       Matlab Operation 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “ChannelPort”

       Measurement Core 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “MeasurementCore.8me”

       Mezzotint 18.1.0 - from the file “Standard MultiPlugin”

       MMXCore Routines 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “MMXCore”

       Mosaic Tiles 18.1.0 - from the file “Filter Gallery”

       Multiprocessor Support 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “MultiProcessor Support”

       Neon Glow 18.1.0 - from the file “Filter Gallery”

       Note Paper 18.1.0 - from the file “Filter Gallery”

       NTSC Colors 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “NTSC Colors”

       Ocean Ripple 18.1.0 - from the file “Filter Gallery”

       OpenEXR 18.1.0 - from the file “Standard MultiPlugin”

       Paint Daubs 18.1.0 - from the file “Filter Gallery”

       Palette Knife 18.1.0 - from the file “Filter Gallery”

       Patchwork 18.1.0 - from the file “Filter Gallery”

       Paths to Illustrator 18.1.0 - from the file “Standard MultiPlugin”

       PCX 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “PCX”

       Photocopy 18.1.0 - from the file “Filter Gallery”

       Photoshop 3D Engine 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Photoshop3DEngine”

       Photoshop Touch 14.0 - from the file “PSDX”

       Picture Package Filter 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “ChannelPort”

       Pinch 18.1.0 - from the file “Standard MultiPlugin”

       Pixar 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Pixar”

       Plaster 18.1.0 - from the file “Filter Gallery”

       Plastic Wrap 18.1.0 - from the file “Filter Gallery”

       PNG 18.1.0 - from the file “Standard MultiPlugin”

       Pointillize 18.1.0 - from the file “Standard MultiPlugin”

       Polar Coordinates 18.1.0 - from the file “Standard MultiPlugin”

       Portable Bit Map 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “PBM”

       Poster Edges 18.1.0 - from the file “Filter Gallery”

       Radial Blur 18.1.0 - from the file “Standard MultiPlugin”

       Radiance 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Radiance”

       Render Color Lookup Grid 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Export3DLUT”

       Reticulation 18.1.0 - from the file “Filter Gallery”

       Ripple 18.1.0 - from the file “Standard MultiPlugin”

       Rough Pastels 18.1.0 - from the file “Filter Gallery”

       Save for Web 18.1.0 - from the file “Save for Web”

       ScriptingSupport 18.1.0 - from the file “ScriptingSupport”

       Shake Reduction 18.1.0 - from the file “Shake Reduction”

       Shear 18.1.0 - from the file “Standard MultiPlugin”

       Smart Blur 18.1.0 - from the file “Standard MultiPlugin”

       Smudge Stick 18.1.0 - from the file “Filter Gallery”

       Solarize 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “Solarize”

       Spaces 18.1.0 - from the file “Spaces”

       Spatter 18.1.0 - from the file “Filter Gallery”

       Spherize 18.1.0 - from the file “Standard MultiPlugin”

       Sponge 18.1.0 - from the file “Filter Gallery”

       Sprayed Strokes 18.1.0 - from the file “Filter Gallery”

       Stained Glass 18.1.0 - from the file “Filter Gallery”

       Stamp 18.1.0 - from the file “Filter Gallery”

       Sumi-e 18.1.0 - from the file “Filter Gallery”

       Targa 18.1.0 - from the file “Standard MultiPlugin”

       Texturizer 18.1.0 - from the file “Filter Gallery”

       Tiles 18.1.0 - from the file “Standard MultiPlugin”

       Torn Edges 18.1.0 - from the file “Filter Gallery”

       Twirl 18.1.0 - from the file “Standard MultiPlugin”

       Underpainting 18.1.0 - from the file “Filter Gallery”

       Vanishing Point 18.1.0 - from the file “VanishingPoint”

       Water Paper 18.1.0 - from the file “Filter Gallery”

       Watercolor 18.1.0 - from the file “Filter Gallery”

       Wave 18.1.0 - from the file “Standard MultiPlugin”

       WIA Support 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “WIASupport”

       Wind 18.1.0 - from the file “Standard MultiPlugin”

       Wireless Bitmap 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “WBMP”

       ZigZag 18.1.0 - from the file “Standard MultiPlugin”

    Optional and third party plug-ins:

       D3D/DDS 8, 55, 0109, 1800 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\File Formats\dds64.8bi”

       NormalMapFilter 8.55.0109.1800 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\Filters\NormalMapFilter64.8bf”

    Duplicate and Disabled plug-ins:

       3D Studio 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Dicom 18.1.0 - from the file “Dicom”

       Entropy 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Flash 3D 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Google Earth 4 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       IGES 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Kurtosis 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Maximum 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Mean 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Median 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Minimum 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       PLY 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       PRC 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Range 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Skewness 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Standard Deviation 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       STL 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Summation 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       U3D 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Variance 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “statistics”

       Virtual Reality Modeling Language | VRML 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

       Wavefront|OBJ 18.1.0 (2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877) - from the file “U3D”

    Plug-ins that failed to load: NONE

    Extensions:

       com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

       Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

       Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

       Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

       Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

       com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

       Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

    Installed TWAIN devices: NONE

    davescm
    Community Expert
    Community Expert
    May 2, 2017

    Sorry Brandon,

    That does not look like a legitimate version of Photoshop (CC is not sold with a perpetual licence and there are other issues in the system list which show support this). That is why your 3D is not working

    We cannot help you further. My advice would be to go to Adobe and get a proper version.

    Dave