Skip to main content
S
sarap57157323
Participant
November 10, 2017
Answered

how do I reactivate my old photoshop program to new laptop?

  • November 10, 2017
  • 1 reply
  • 437 views

Hi!

Does anyone know how I can reactivate my store bought photoshop program to my new laptop? The program succesfully transferred over to my new laptop, however, I cant open it until its reactivated. I have the serial number, activation number, and activation type. I've tried contacting the adobe customer care but they said since its an older program theres no one to assist me or they dont know how to reactivate it. Am I stuck purchasing a whole new photshop program/subscription?

Thanks

This topic has been closed for replies.
Correct answer gener7

You deactivate (Under Photoshop's Help menu) on the old computer then reinstall from your discs using your serial number. As soon as the program is launched, you should see a popup to activate if it has not done so automatically. You do not need an activation number or type. I know, I've installed versions going all the way back to 1998.

What version is it? CS6? Mac or Windows?

1 reply

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
November 10, 2017

You deactivate (Under Photoshop's Help menu) on the old computer then reinstall from your discs using your serial number. As soon as the program is launched, you should see a popup to activate if it has not done so automatically. You do not need an activation number or type. I know, I've installed versions going all the way back to 1998.

What version is it? CS6? Mac or Windows?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices