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Participant
July 23, 2018
Question

How to Open Adobe Photoshop Image.19 Files in Photoshop CC 2018

  • July 23, 2018
  • 1 reply
  • 2967 views

I use the app Infinite Painter on my tablet, and I've saved a couple of these .pntr files as .psd files so I could edit them further using Photoshop. These files have a Type of "Adobe Photoshop Image.19."

However, I'm unable to open these .psd files using Photoshop CS6 or CC 2018; I get the message, "Could not complete your request because the file is not compatible with this version of Photoshop."

This isn't the case with all these .pntr-saved-as-.psd files, though -- some DO open, and I don't know the rhyme or reason why it works on some occasions and not others.

How do I open these Adobe Photoshop Image.19 files using Photoshop CC 2018?

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1 reply

JJMack
Community Expert
Community Expert
July 23, 2018

post a link to one of the  .psd that fail to open photoshop.image.19 is a .psd file and should be associated with photoshop. the files may be bad .psd files

JJMack