How to Rollback

Forum|Forum|2 years ago
January 30, 2024
5 replies
292 views

Hi

Since the update to Adobe Photoshop Version: 25.3.1 20231212.r.241 46eb480 x64 any attempt to use the Enhance features leads to a GPU error message & I lose the Denoise features which worked fine in earlier versions, although taking some time.

My research has shown that my GPU is out of date & cant be updated. I have no intention of selling my laptop so it would seem that the only fix is to rollback to the version that worked and not do any future PS updates.

I cannot see how I can rollback ACR & PS so I was hoping I could get some advice on how to do this safely.

Thanks for any help provided.

(PS I have a HP Pavilion laptop with 16Gb RAM and a 1Tb SSD. NVIDIA GeForce 940M Display Adapter)

Windows

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PeterRatAuthor

Participant

Hi Kevin

thanks for your response. It seems I can't upgrade the GPU as it's inbuilt. Looks like I need to put up with avoiding the enhance features or getting a new laptop☹
cheers

Peter

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PeterRatAuthor

Participant

Hi Jane
Thanks for your message.
I don’t seem to have had any problems until around the start of the New Year when I noticed issues with “Denoise” closing down and disabling the GPU.
I been happily using the Enhance features and ACR masking up until then.
Another respondent has advised that my GPU does not support Direct X level 12 so nothing will be gained by rolling back.
It seems crazy that I am faced with having to buy a new laptop to continue to use PS especially now that I am on a pension.
Would you still consider that a rollback is worthwhile or should I disable further updates & avoid using any of the “Enhance” features?
Thanks again
Peter

Sent from my iPad