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klausvongrebmer
Participant
February 10, 2017
Answered

I am on Mac and have Photoshop. There are photo files on my desktop that end in .cr2 When I try to open them, Photoshop opens but I get the following error message "photoshop cannot open this file. I have the latest version of Photoshop 13.06 x64

  • February 10, 2017
  • 2 replies
  • 354 views

I am on Mac and have Photoshop. There are photo files on my desktop that end in .cr2    When I try to open them, Photoshop opens but I get the following error message "photoshop cannot open this file. I have the latest version of Photoshop 13.06 x64 Can you tell me, what is going on?

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    Correct answer quirky_Glow157F

    The list of Canon cameras (.cr2 extension) and the version of Camera Raw needed to open them is located here: Cameras supported by Camera Raw

    Camera Raw 9.1.1 is the final version compatible with CS6. (Update to camera support policy in CS6 )

    You may need to add a step, converting the files from cr2 to dng using the DNG converter, download from here: Adobe Digital Negative Converter 9.x

    2 replies

    Q
    quirky_Glow157FCorrect answer
    Participating Frequently
    February 11, 2017

    The list of Canon cameras (.cr2 extension) and the version of Camera Raw needed to open them is located here: Cameras supported by Camera Raw

    Camera Raw 9.1.1 is the final version compatible with CS6. (Update to camera support policy in CS6 )

    You may need to add a step, converting the files from cr2 to dng using the DNG converter, download from here: Adobe Digital Negative Converter 9.x

    josephlavine
    Community Expert
    josephlavineCommunity Expert
    Community Expert
    February 10, 2017

    What Canon camera are you using?

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