I am unable to download Illustrator or photoshop

when I try to download either of these, it won't work. I will go to the download button and click it, and it will send me to a screen saying it will send me a link to download the installer in my mail. When I click on it, it will take me to my Gmail to compose that very letter with the link in it. I will click or copy and paste that link, but it will take me right back to the screen saying that it will send me a link to download installer.  It's cyclical. Mind you, in that letter, it says to click on that exact link. I am using a Chromebook.