I CAN open files, but CANNOT create new ones (Windows 10)

Question

Hello everyone! When I try to create a new file it doesn't work, but I can open files. I updated Photoshop, and it still doesn't work. The GUI is all there once I have an image opened, but I just can't make a new file. I've been trying different solutions for at least an hour. Any suggestions would be much appreciated. Thanks!

Akash Sharma · Answer

Hi there,

Sorry that you cannot create new files in Photoshop.

Which version of Photoshop are you using? If using the latest version of Photoshop 2020, you can disable the latest New Document experience and revert to the File New experience that Photoshop provided by default (in versions 2015.5 and earlier).

Select Edit > Preferences > General.
Select Use Legacy File New Interface. Click OK.

Let us know if that helps.

Thanks,

Akash

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