I can't download photoshop cs5 on my mac

Forum|Forum|9 years ago
February 1, 2017
3 replies
1554 views

I have photoshop CS5, i can't find the disc however i have got the serial number. I am trying to install it on my new iMac but when i click to install this message keeps coming up: "install" can't be opened. You should eject the disk image.?

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Correct answer gener7

So as I understand it, you can't run the installer? You must be running Sierra. OSX 10.12

Here are the specific instructions to install CS5 using the Terminal Utility.

Installing Creative Suite on macOS 10.12 (Sierra)

lizk66

Participating Frequently

Thanks, but explained that this is what I had already tried (many many times), and the response I got from trying to run Install from Terminal is in my post above - copied and pasted here:

" I downloaded it from the Adobe site. I have tried dragging the instal into the Terminal in Utilities, but it says

"Install" can't be opened.

Google Chrome downloaded this file today at #time

from trials2.adobe.com "

I have tried to delete the app and re-download quite a few times as well...I keep getting the same response.

gener7

Community Expert

Try downloading Photoshop CS5 http://trials2.adobe.com/dlm/AdobeProducts/PHSP/12/osx10/Photoshop_12_LS1.dmg

using the Safari browser instead.

lizk66

Participating Frequently

Hi - yes, have tried that too - nothing works. Adobe will not give me any support (they started to with a Live Chat, and checked everything to make sure I previously registered the product and had an account etc). None of what they instructed worked. They do however keep sending me emails to say the case is still open and to let them know asap if I still need support...which I do, but it goes nowhere.

No matter how I attempt to install, I just keep getting the message that I should eject the app: "install" can't be opened. You should eject the disk image".