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Participant
December 2, 2020
Question

I can't get the new photoshop to work. I keep getting an error!!

  • December 2, 2020
  • 1 reply
  • 199 views

I have uninstalled and installed Photoshop after the update and I keep getting an error and it doesn't open.  I think I've lost all my files. I'm a paid member and I use this program for business purposes.  HELP!!!!!!

 

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1 reply

HounderBounder
Participant
December 2, 2020

I installed the new version of Photoshop last night and I can't use it at all.  I can open it but as soon as I click on a file to open or even to close the program I get "Could not complete your request because of a program error."  I'm on a Dell PC.

JJMack
Community Expert
Community Expert
December 2, 2020

Does your dell PC meet the requirements for Photoshop 2021 they have changed since PS 2020. Have you read the known issues Adobe posted for PS 2021

https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-desktop

JJMack
Participant
December 2, 2020
Thank you so much!!