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Participant
December 26, 2019
Question

I can't open Photoshop error Could not initialize Photoshop the PNG file could not be parsed

  • December 26, 2019
  • 1 reply
  • 692 views

Every time I start Photoshop, it will display the following message: Could not initialize Photoshop the PNG file could not be parsed. Then click OK and do not see what happens, I am really headache because of this error, please know how to fix it. I am currently using a macbook pro 2015, someone please help me! It is really affecting my work 😞

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1 reply

Akash Sharma
Legend
December 26, 2019

Hi there, 

 

Sorry that you're getting an error message "Could not initialize Photoshop the PNG file could not be parsed" every time you open Photoshop. 

 

Which version of Photoshop are you using? Would you mind taking a look at this similar discussion https://community.adobe.com/t5/photoshop/cannot-parse-the-file-solved/td-p/8079893 and let us know if that helps? 

 

Thanks,

Akash

The HaiAuthor
Participant
December 26, 2019

I using photoshop 2019 cc and i try install photoshop 2020 but still takes place