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datl76671152
Participant
May 2, 2018
Answered

I can't use Save for Web in cc 2018

  • May 2, 2018
  • 1 reply
  • 27393 views

After finishing a gif by photoshop cc 2018 and export a gif file. I choose File > Export > Save for Web (Legacy) but the text is grey and can't choose to use

This topic has been closed for replies.
Correct answer datl76671152

Thanks you so much, when change from 32 bit to 8 bit, i can use Save for Web!!!

1 reply

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Anonymous
May 2, 2018

Hi

Have you tried resetting PS preference

I assume your Image > Mode is set to RGB Color

If resetting preferences doesn't help you may need to reinstall PS

Use the Creative Cloud Cleaner Tool to solve installation problems

Can you post your system info, go to Help > System Info and copy and paste it in this thread

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datl76671152AuthorCorrect answer
Participant
May 2, 2018

Thanks you so much, when change from 32 bit to 8 bit, i can use Save for Web!!!

    R
    rigo
    Participant
    October 16, 2018

    Yep 16 or 8 bit did the trick... was limping with Ctrl+Shift+Alt+W but not same as Ctrl+Shift+Alt+S (Legacy) works just fine... legacy... am I getting old here, what do they mean by that... LOL

    Thanks for the help,

    Rigo

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