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Participant
May 7, 2024
Question

I cant accesnolder version of cloud files

  • May 7, 2024
  • 1 reply
  • 142 views

I changed my sync folder from the creative cloud app and now i cant revert to older versions of ps files. I tried changing it back to the old sync folder but it disappered. 

But still it says from the app the all syncing is up to date but the option when on history tab in photoshop has no optioin to check older files. How do i fix this

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1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
May 13, 2024

@George31335245hba1 are you referring to cloud documents (psdc) or synced files? If the latter be warned this service has been discontinued by Adobe.

https://helpx.adobe.com/creative-cloud/kb/eol-cc-synced-files-package-download.html

Participant
May 14, 2024

i am refering to cloud documents. I unable to see older versions of a file. and the feature seems to have disappered. I can still save my files on the cloud but just cant check earlier versions of the file