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Participant
May 27, 2021
Question

I cant find my photos

  • May 27, 2021
  • 2 replies
  • 215 views

I have two phones and if i create a photo in one of them i cannot find in the another one. The filteres are not there as well. What can i do in this situation? 

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2 replies

Nancy OShea
Community Expert
Community Expert
May 27, 2021

Do you have a Creative Cloud subscription?

Are you syncing both devices to your Creative Cloud storage?


Creative Cloud Storage:
Log-in to the website below to check. You may access your Creative Cloud Storage from most modern browsers on either Win or Mac.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

Nancy O'Shea— Product User & Community Expert
Peru Bob
Community Expert
Community Expert
May 27, 2021

This is  the Using the Community forum (which is the forum for issues using the forums).
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.