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苳
苳5DD0
Participating Frequently
March 30, 2021
Answered

I don't know if anyone has encountered this problem After win10 update,

  • March 30, 2021
  • 4 replies
  • 974 views

hi
I don't know if anyone has encountered this problem
After win10 update,
adobe's color becomes not quite right
But after the transfer, it is normal again,
My graphics card has been updated to the latest version,
I don't know what the problem is now,
If it has been resolved, can you share it with me?
Thank you!

This topic has been closed for replies.
Correct answer D Fosse

Ignore Windows "Photos"! It is not color managed and will never display correctly, ever, under any circumstances.

 

Is the color profile embedded in this image? Make sure it always is. Your working space isn't important, the embedded profile will always override it. As long as it's there.

 

The only important setting in color settings is color management policies. It should always be set to "preserve embedded profiles". Never change that.

 

But why do you have Photoshop 5 Default CMYK - ? If this is an RGB file it's not the immediate problem - but if you ever need to work in CMYK this will get you in serious trouble.

 

---

 

 All that said, it's possible you have a defective monitor profile. If you're not using a calibrator (you should), you get manufacturer profiles through Windows Update, and these profiles are very often broken and defective in various ways. This will only affect color managed applications like Photoshop. Windows "Photos" is not color managed and will just ignore the monitor profile. It doesn't even know what a monitor profile is.

 

To test that, replace your current profile with sRGB IEC61966-2.1. If this seems to clear the problem, you need to use a calibrator to make a new profile. Or, for non-critical use, keep using sRGB until you do.

4 replies

苳
苳5DD0Author
Participating Frequently
April 3, 2021

4/4
Reply to everyone
I reverted win10 to the pre-update version
My adobe color is normal
So confirm it is the answer to the win 10 update
But you can't never update it 😂
I don’t know what to fix to improve this problem after win10 update

 

 

 

 

davescm
Community Expert
davescmCommunity Expert
Community Expert
April 4, 2021

In Windows 10 color management works, but you need to ensure you are using an accurate monitor profile in Windows. This is covered in D.Fosse's answer above.

Dave

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 2, 2021

    Photoshop is colour managed and corrects the display using the monitor profile set in your operating system and the profile embedded in the document. It will display correctly, provided that the monitor profile set in your operating system describes your monitor in its current state and settings. The best way to do that is to make that monitor profile with a hardware device and its associated software (such as the i1Display).

    Other viewers may not be colour managed and therefore do not correct the colours for your particular monitor profile or the document profile. These will, and should, look different to the corrected display in Photoshop.

     

     

     

    Dave

     

    苳
    苳5DD0Author
    Participating Frequently
    April 3, 2021

    The weird thing is,
    Originally, ps and win10 look almost the same,
    But after a certain update of WIN10...it suddenly appeared a huge gap

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 3, 2021

    The windows update has probaly set a defective monitor profile on your system. Go back up the thread and look at D.Fosse's post on how to temporarily set the profile to sRGB in order to confirm that.

    Dave

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    March 30, 2021

    Have a good look at the video card driver.  I've had Windows 10 arbitrarily change the video card driver to a generic Microsoft driver and stuff things up.  We would normall suggest that you open Photoshop and go Help > System Info > Copy  and paste to this thread so we could tell you if you have the right driver.  If your version of Photoshop uses the English langauge then maybe do that.  But if we are not going to be able to make sense of it, maybe not so helpful.

    苳
    苳5DD0Author
    Participating Frequently
    April 3, 2021

    Don't know if it matters
    But this is ps system information, hope it helps

     

    ===========================================================================

     

    Adobe Photoshop version: 22.3.0 20210302.r.49 660cd2e x64
    Number of starts: 131
    Operating system: Windows 10 64-bit
    Version: 10 or newer version 10.0.19041.804
    System architecture: Intel CPU series: 6, model: 5, version: 2 with MMX, SSE integer, SSE floating point, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, hyper-threading
    Actual number of processors: 8
    Number of logical processors: 16
    Processor speed: 2304 MHz
    Built-in memory: 32636 MB
    Available memory: 17932 MB
    Photoshop usable memory: 29887 MB
    Memory used by Photoshop: 60%
    SAM SDK Version: 2.0.0-main.363.5
    ACP.local status:
    -SDK version: 1.41.1.1
    -Core Sync status: accessible and compatible
    -Core Sync execution time: 4.9.0.19
    -Core Sync minimum requirements: 4.3.28.24
    ACPL cache settings:
    -Instant countdown: 5184000 seconds
    -Maximum size: 20480 MB
    -Clearance percentage: 50%
    -Threshold percentage: 85%
    -Clear interval: 60 seconds
    Instant edit client SDK version: 3.79.23
    Presets Status:
    -Brush: 140 local / 0 synced
    -Gradation: 367 local / 0 synced
    -Pattern: 14 local / 0 synced
    -Shape: 54 local / 0 synced
    -Style: 21 local / 0 synced
    -Color ticket: 124 local / 0 synced
    Native GPU: Start.
    Manta layout: Start.
    Alias ​​layer: Off.
    Auxiliary color wheel: Closed.
    High beam: Start.
    Wintab Digitizer Services
    Spec Version 1.4
    Impl Version 1.39
    Num Devices 0
    Image collage size: 1024K
    Image cache level: 4
    Font preview: Medium
    Text writer: East Asia
    The GPU Sniffer on 2021/4/4 failed at 03:32:42 AM
    ------- GetVideoCardInformation
    Warning (39876:Intel(R) UHD Graphics): Only 134MB of available VRAM, at least 2000MB
    Warning (GeForce RTX 2070 Super with Max-Q Design/PCIe/SSE2): Only 128MB of available VRAM, at least 2000MB
    Sufficient texture video memory: True.
    Does the GPU support this feature (kGPUFeature_All 😞 True.
    PSGL file drawing OS version test: True.
    Ignore video memory requirements: False.
    Native GPU available: True.
    OpenCL GPU is available: True.
    OpenGL GPU available: True.
    Get AIF shared context: True.
    Support OpenGL(): True.
    gPreferences.GetPhotoshopCrashed(): False.
    gpuE (OpenGL window is not allowed): False.
    Display: 1
    Display border: top=0, left=0, bottom=1080, right=1920
    Display: 2
    Display boundary: top = -522, left = -3840, bottom = 1638, right = 0
    OpenGL drawing: start.
    OpenGL allows older GPUs: not detected.
    OpenGL drawing mode: basic
    OpenGL allows normal mode: True.
    OpenGL allows advanced mode: True.
    # Photoshop Version: 20210302.r.49 660cd2e
    Building native platform & platform info strutcture
    Native platform info successfully constructed
    Begin native platform info:
    Platform info:
    Displays:
    Display \\.\DISPLAY4
    isMain = 1
    isBuiltIn = 0
    isStereo = 0
    bounds = ((0 0) -> (1920 1080), w=1920, h=1080)
    dimensions = (1920 1080)
    physicalSize = (0 0)
    pixelSize = (0 0)
    dynamic range = (0 1)
    potential dynamic range = (0 1)
    reference dynamic range = (0 0)
    device = (DeviceID name=7825:NVIDIA GeForce RTX 2070 Super with Max-Q Design index=0 preferred=1)
    Display \\.\DISPLAY1
    isMain = 0
    isBuiltIn = 0
    isStereo = 0
    bounds = ((-3840 -522) -> (-2304 342), w=1536, h=864)
    dimensions = (1536 864)
    physicalSize = (0 0)
    pixelSize = (0 0)
    dynamic range = (0 1)
    potential dynamic range = (0 1)
    reference dynamic range = (0 0)
    device = (DeviceID name=39876:Intel(R) UHD Graphics index=1 preferred=0)
    Devices:
    (DeviceID name=7825:NVIDIA GeForce RTX 2070 Super with Max-Q Design index=0 preferred=1)
    Power Envelope: UNKNOWN
    Device is removable: UNKNOWN
    displays: 1
    \\.\DISPLAY4
    VRAM: 8400MB
    Dedicated System RAM: 0MB
    SharedSystem RAM: 17110MB
    Platform specifics:
    Device name: 7825: NVIDIA GeForce RTX 2070 Super with Max-Q Design
    Vendor name: NVIDIA
    Description: NVIDIA GeForce RTX 2070 Super with Max-Q Design
    D3D-ID: 7825
    (DeviceID name=39876:Intel(R) UHD Graphics index=1 preferred=0)
    Power Envelope: UNKNOWN
    Device is removable: UNKNOWN
    displays: 1
    \\.\DISPLAY1
    VRAM: 134MB
    Dedicated System RAM: 0MB
    SharedSystem RAM: 17110MB
    Platform specifics:
    Device name: 39876:Intel(R) UHD Graphics
    Vendor name: INTEL
    Description: Intel(R) UHD Graphics
    D3D-ID: 39876
    End platform info.
    End native platform info.
    Building OpenGL platform & platform info strutcture
    OpenGL platform info successfully constructed
    Begin OpenGL platform info:
    Platform info:
    Displays:
    Display \\.\DISPLAY4
    isMain = 1
    isBuiltIn = 0
    isStereo = 0
    bounds = ((0 0) -> (1920 1080), w=1920, h=1080)
    dimensions = (1920 1080)
    physicalSize = (0 0)

     

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 30, 2021

    Please set the Status Bar to »Document Profile« and post more meaningful screenshots. 
    What are Photoshop’s Edit > Color Settings? 
    Which application are you Photoshop’s display comparing to? 

      苳
      苳5DD0Author
      Participating Frequently
      April 2, 2021

      hi
      Thank you for your reply.

      Color Settings, like this?

       

      Also, this is a comparison between photoshop and win,
      It was normal before the win10 update

       

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      April 2, 2021

      win what? Is that application color managed? 

       

      Please set the Status Bar to »Document Profile« and post more meaningful screenshots. 

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