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lgambis
Participant
June 1, 2023
Answered

I don't see "Beta Apps" in my Creative Cloud menu

  • June 1, 2023
  • 2 replies
  • 27551 views

I don't see "Beta Apps" in my Creative Cloud menu--thanks

    Correct answer AdamSafranek

    Navigate to Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml, find the  <category>beta-apps</category> and above it change <enabled>false</enabled> to  <enabled>true</enabled>, save file. You will need admin password to do that. Restart your system and Beta apps will appear.

    2 replies

    erindanyele
    erindanyele
    Participant
    July 10, 2023

    I was on remote assistance and they still could not solve this issue... It needs to get solved

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      July 10, 2023

      @erindanyele Are you on a managed account (Enterprise, teams, Educational)? If so, your Admin needs to allow access to beta apps and within the 30-day release window. Both options are controlled in the Adobe Admin Console.

      erindanyele
      erindanyele
      Participant
      December 10, 2023

      No this is a personal use computer.

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      June 1, 2023

      Hi @lgambis are you in a managed environment like Enterprise, Teams or Education? If so the admin has to allow access to those items.

        A
        AdamSafranekCorrect answer
        Participant
        June 1, 2023

        Navigate to Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml, find the  <category>beta-apps</category> and above it change <enabled>false</enabled> to  <enabled>true</enabled>, save file. You will need admin password to do that. Restart your system and Beta apps will appear.

          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          June 1, 2023

          @lgambis if you are in a managed environment, you should check with your admin first. This is an option they can activate to grant access before you manually update a config file. Be aware if you are in a managed environment, the next time they run updates this will reset.

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