I get black pic when exporting JPEG

Question

Hi, I just downloaded the new Photoshop release 20.0.0. I'm working on a new photo a have trouble exporting in jpg (and probably the problem is more extensive).

I worked as usual with my levels, then exporting in JPG I get a black frame. I don't understand why.

Now refreshing the instogram top right I see I get only the 100% at 10...10 level. Looks like the pic is complitely black, but I can clearly see it in my working space.

Also my psd preview in finder looks all black...

Really don't understand what's going on.

All other pictures work fine, but I need to work on this particular one.

Enclosed 3 screenshoots:

- what I see while I work

- what I see while I try to export in JPG

- what I see in finder

Anybody can help me?

luca_mountainscape · Accepted Answer

EDIT: I discovered the problem was in the layer Background copy layer.

This layer was copied from Layer 0 (before "Background") to make a work on the lights using Filter-Render-Lighting Effect tool. When I used this tool first time I saw my image with no problems, but if now I reopen it, I get a full black pic, that exactly what is exported. But the crazy thing is that when I see the layer Background Copy in my layers, I can see the image with no problems, and I see the changes I did in my first edit of the layer.

Anonymous · Answer

HiTwo things to try, enable this option in preferences and restart PhotoshopIf that doesn't help try setting the Drawing Mode to Basic

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