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crystlp31127842
Participant
April 7, 2018
Question

I have a Mac OS X Yosemite 10.10.1 and I have Photoshop CS6. It has quit working.

  • April 7, 2018
  • 1 reply
  • 539 views

My photoshop has quit working all of a sudden and I have been using it everyday all day. I am a photographer. Now it says I may need to check with developer to see any updates. I always thought my photoshop updated itself auto. Now I can't even pull it up to update it. I'm not a techy person, just a photographer. What are my options? Thank you!

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    1 reply

    A
    Anonymous
    April 7, 2018

    Hi

    Try resetting Photoshop preferences

    To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop

    If that doesn't work try re-installing using the Adobe cleaner tool

    Use the Creative Cloud Cleaner Tool to solve installation problems

    If you need to reinstall you can download CS6 from here

    Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools

    Updates can be found here

    Adobe - Photoshop : For Macintosh

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