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February 7, 2017
Answered

I have not run photoshop. Gives an error message. Screenshot attached

  • February 7, 2017
  • 1 reply
  • 1856 views

Hey. I have not run photoshop. Gives an error message. Screenshot attached
ySZHTK2aB80.jpg

    This topic has been closed for replies.
    Correct answer davescm

    Source

    Adobe Photoshop CC 2017

    reduction

    Terminated

    Date

    07. 02. 2017 1:17

    State

    Report to

    Description

    Invalid path to the application: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2017 \ Photoshop.exe

    Signature issues

    Event Name the problem: APPCRASH

    Application Name: Photoshop.exe

    Software version: 18.0.1.29

    Application Timestamp: 583e911d

    Emergency Module Name: SafeIPs64.dll

    Emergency Module Version: 2.3.5.7

    Timestamp emergency module: 55beadac

    Exception code: c0000095

    Offset exception: 000000000000b8b2

    OS Version: 10.0.14393.2.0.0.768.101

    Localization code: 1058

    Additional information 1: a028

    2 For more information: a0287a083bc52ac2e329b017bd8276ac

    3 For more information: 9de2

    More information 4: 9de2f6e598ae17dc89aea46c8511e71f

    For more information about the problem

    Code memory segment: 84fac1f9d6223432b78499acb4d76f56 (120659362123)


    It looks like you have an application called SafeIP which is causing an issue for you when Photoshop is starting. From what I can see - SafeIP hides your IP address online.

    Have you tried stopping that program (or temporarily uninstalling) and retrying ?

    Dave

    1 reply

    kglad
    Community Expert
    Community Expert
    February 7, 2017
    Participating Frequently
    February 7, 2017

    win 10?