Do you have install a Photoshop version? Check in your file system and/or the start menu if there’s a Ps icon.
If PS is installed try the following:
First try to reset the CC app by following the steps below:
If this also doesn't help the nest step is to uninstall/reinstall per linked document above.
If this doesn’t help try to manually deinstall by the following (results from Google’s AI search):
To uninstall stubborn programs on Windows 11, force-close them via Task Manager (Ctrl+Shift+Esc), run the manufacturer's uninstall.exe, use the Microsoft Program Install and Uninstall Troubleshooter, or employ third-party tools like Revo Uninstaller. If these fail, enter Safe Mode to remove the software.
Here are the most effective methods to remove apps that refuse to uninstall:
1. Force Uninstall with Third-Party Tools (Recommended)
Third-party tools are the most reliable way to remove stubborn, corrupted, or lingering applications by clearing associated registry keys and files.
- Revo Uninstaller (Free/Pro): Launch the program, right-click the stubborn app, and select Uninstall. Use the "Advanced" scan mode to delete remaining files and registry entries.
- BCUninstaller: Good for bulk removal and handling corrupted installations, offering a "Forced Removal" feature for deeply stuck apps.
2. Use Microsoft's Fix-It Tool
Microsoft provides a specific tool to resolve corrupted uninstallation registry keys.
- Download the Microsoft Program Install and Uninstall Troubleshooter.
- Run the tool, select Uninstalling, and choose the program from the list.
3. Remove via Safe Mode
If a program cannot be uninstalled because it is actively running or protected by a service, Safe Mode prevents it from loading.
- Press Win + R, type msconfig, and go to the Boot tab.
- Check Safe boot, then click OK and restart.
- Go to Settings > Apps > Installed apps and uninstall the application.
- Repeat the steps to uncheck "Safe boot" to return to normal mode.
This video demonstrates how to uninstall apps in Windows 11:How To Uninstall Programs and Apps In Windows 11 - Full ...
4. Use PowerShell (For Built-in Apps)
If pre-installed or Microsoft Store apps won't uninstall:
- Right-click the Start button and select Terminal (Admin) or PowerShell (Admin).
- Run the command: Get-AppxPackage | Select Name, PackageFullName to find the app.
- Use the command: Remove-AppxPackage [PackageFullName] to force removal.
5. Manually Delete Files (Advanced)
If the uninstaller fails, delete the application folder manually.
- Open File Explorer and go to C:\Program Files or C:\Program Files (x86).
- Locate the folder and delete it.
- Note: You may need to take ownership of the folder to delete it, and this may leave behind registry entries.
This video shows how to force uninstall a program in Windows 11:
How to Force Uninstall Programs That Won't Delete on Windows
If PS isn’t install and you see only the entries in the app list try this:
Methods to Remove App Entries in Windows 11
- Registry Editor (For Leftover/Invalid Entries):
- Press Win + R, type regedit, and hit Enter to open the Registry Editor.
- Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
- For 32-bit apps on 64-bit Windows, check: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall.
- Locate the folder (key) for the app, right-click it, and select Delete.
- Note: For user-specific apps, check HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall.
- Control Panel (For Failed Uninstalls):
- Search for "Control Panel" in the Start Menu.
- Select Programs and Features.
- Locate the app and select Uninstall.
- If the app is already gone, Windows will ask if you want to remove the entry from the list.
- PowerShell (For System Apps):
- Right-click the Start button and select Terminal (Admin).
- Run Get-AppxPackage | Select Name, PackageFullName to find the app name.
- Run Get-AppxPackage *appname* | Remove-AppxPackage to remove it.
This video shows how to use PowerShell to remove pre-installed apps:
How to Remove Pre installed Apps in Windows 11