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Participant
March 16, 2019
Question

I just purchased the Canon EOS RP. I can't open cr3 files with adobe please help!

  • March 16, 2019
  • 2 replies
  • 2489 views

I have updated all the software.  Searched for plug-ins.  I checked their website and saw that they do support cr3 files but I just can't figure out what I am doing wrong and why they won't open.  Please help! 

Camera EOS RP

Photoshop CC 20.0.4

Camera RAW 11.2

Bridge 9.0.2

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2 replies

Jeff Arola
Community Expert
Community Expert
March 16, 2019

In the meantime you can use the just released 11.2.1 dng converter beta to convert the canon RP cr3s to dng copies which then camera raw will open.

mac

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 11.2.1 Beta

windows

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 11.2.1 Beta

Dan Rodney
Community Expert
Community Expert
March 16, 2019

So did I, but we have to wait for Adobe to put out an update that supports the RP. Every camera creates unique RAW files, so it doesn't matter that Lightroom supports CR3 files, Adobe has to release an update that supports the Canon RP's CR3 files. That takes work, and therefore time. Be patient. I don't know when the update will come, but I'm sure it will.

— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
Akash Sharma
Legend
April 3, 2019

Hi All,

We are happy to announce Lightroom Classic 8.2.1

The Canon EOS RP raw files should be supported in Lightroom Classic after today's update.

New camera raw file support added in this release:

  • Canon EOS RP
  • Panasonic LUMIX DC-FZ1000M2 (DC-FZ10002)
  • Panasonic LUMIX DC-S1
  • Panasonic LUMIX DC-S1R
  • Panasonic LUMIX DC-ZS80 (DC-TZ95, DC-TZ96, DC-TZ97)
  • Sony A6400 (ILCE-6400)

You can install the updates on desktop applications via the Creative Cloud App. [CTRL / CMD] + [ALT / OPT] + wants to refresh your app if the update does not appear. See Keep your Lightroom version up to date and update to Adobe Creative Cloud

Thanks,

Akash