Participant
February 22, 2024
Answered
I'm encountering issues with Photoshop's 3D features.
- February 22, 2024
- 2 replies
- 1341 views
I'm unable to access the 3D features in Photoshop, encountering a message stating:
"The 3D features require that 'Use Graphics Processor' is enabled in the Performance preferences. Your video card must meet the minimum requirements and you may need to check that your driver is working correctly."
Here are the troubleshooting steps I've already taken:
- Verified GPU compatibility: My graphics card is confirmed to be compatible with Photoshop 3D features.
- Reset preferences: Resetting Photoshop preferences hasn't resolved the issue.
- Toggled GPU processor: Enabling and disabling the "Use Graphics Processor" option in Performance preferences hasn't yielded results.
- Located 3D workspace: I've been unable to locate a dedicated workspace for the 3D panel.
Despite these efforts, I'm still unable to access 3D functionality. Could you please assist me in resolving this issue?
Additional information:
- Photoshop version: 25.5
- Operating system: Windows
- Graphics card model: RTX 3060 OC 12G (REV2.0)
