I’m having trouble with pen

Forum|Forum|5 years ago
February 22, 2021
2 replies
270 views

When I click the sheet with the pencil or brush this happens:

How to

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AxelMatt

Community Expert

Please give us more informations including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

Thanks. The above info will help us in trying to solve your problem.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

D

Davide5CEAAuthor

Participant

Adobe Photoshop CC 2019

MacOS Big Sur 11.1

there are no error warnings

I wanted to draw with the pencil too

the screenshot is already there

chip M1, 8GB of RAM

AxelMatt

Community Expert

Photoshop isn't officialy released for MacOS Big Sur.

Please install the latest version, PhotoShop CC 2021 (version 22..2) and try again.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI