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Maiane Gabriele
Maiane Gabriele
Inspiring
July 29, 2020
Answered

I'm running into wacom issues everytime I open Photoshop

  • July 29, 2020
  • 1 reply
  • 798 views

I've already tried a lot of different stuff, but, everytime I open Photoshop I start to run into wacom issues.

The click becomes some kind of click-drag problem.

I've found a similar tread (https://community.adobe.com/t5/photoshop/wacom-intuos-pen-windows-10-button-click-and-drag-issue/td-p/10051658?page=1), but windows ink, and I guess everything related to windows ink, is already disabled. I think it's related to the last version of Photoshop. But when I open Photoshop, the problem starts to happen everywhere, even in Adobe XD, Indesign, Chrome, everywhere. Before I open Photoshop the pen just seems normal.

 

Does anyone have a tip for solving it? Or is someone having a similar issue?

 

Thanks in advance! 🙂

 

This topic has been closed for replies.
Correct answer Maiane Gabriele

I do not seem to haver a Problem as far as I know.  From what you wrote wrote I could not guess what you your was?? All?

 

"The click becomes some kind of click-drag problem."


Thanks for your help.

It turned out the tip was worn.

 

The problem I was having was that when I clicked it seemed it didn't release the click sometimes, and then instead of just click in any object it clicked and started to drag. But now It's solved.

 

Thanks for your time! 🙂

1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
July 29, 2020

If you use Windows and the latest version of Photoshop you need to use Windows INK and  not have a  PSUserConfig.txt in your Photoshop Preferences folder that contains UseSystemStylus 0  for  Photoshop WinTab support has been broken.  You also need to disable Windows Pen and Touch support to Press and Hold Right-click. The thread you references is using WinTab support which is broken now in PS 2020.   Perpetual Photoshop Vvrsions only have pen Support using WinTab and prior version of Photoshop CC can use either INK or WinTab Support for WinTab Support UseSystemStylus 0 is required in  your PSUserConfig.txt Preferences file.

 

JJMack
Maiane Gabriele
Maiane GabrieleAuthor
Inspiring
July 30, 2020

Thanks for your answer, but it's still not working. 😕😕

 

Here is what I've done.

  1. Reinstall Photoshop, just in order to be sure that no preference is causing me this trouble. Moreover, the "PSUserConfig.txt" is not there anymore.
  2. I've turned of press and  hold, just as you said.
  3. I've enable these options in pen settings:

 

  1. And, it doesn't matter if windows ink is turned on or off in the following sceen, I've tried both:
  2. My windows, wacom driver, Photoshop and other Adobe apps are up to date.

 

I really don't know what else I can do. 😕😕 This is driving me crazy.

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
July 30, 2020

Reinstalling Photoshop does not reset or create user preferences.  However if You use Adobe un-installer you can have ir delete your current preferences.  If yoy had the un-installer delete them  the first the you start Phoshop a new default set of preferences will be created for you user id.

 

In your Wacom Preferences you need to Check Use Windows Ink in pen mapping for Photoshop

JJMack
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