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Hayden24980662o54e
Participant
April 5, 2023
Question

I saved but photoshop only saved a shortcut

  • April 5, 2023
  • 1 reply
  • 247 views

Hi, I just had a weird instance.

 

My comp crashed. When it came back to, I saved my file. When I went to open it again the saved file says it's a shortcut and is "missing shortcut".

 

Anyway I can get my document back?

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    1 reply

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    April 5, 2023

    Can you post screenshot to illustrate the issue?
    It will be useful if you can explain again your situation: your computer crashed right? You saved your document before computer crashed? Photoshop was in use when computer crashed with document open or not? When you tried to open saved document (eg document.psd) it appears document file is converted to shortcut?

    DaphneGragera
    DaphneGragera
    Participant
    August 3, 2024

    this happened to me just now. I saved my work under a new name. after that I decided to close the program, it told me if I should save the "Untitled.psd" but I clicked no (since I assumed it was saved under a new name, the program tells me it was done saving anyway) and nothing popped up after that like "work still saving" notification. After checking the file I saved, it won't open and said it was just a shortcut to a file I can't find anywhere.

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